Spa Therapist - 5* Hotel, City Centre

Bespoke Hotels; Chester; On-site; GBP 40,000 - 60,000; Part time

Job summary

A premier hotel group is seeking a skilled Spa Therapist in Chester to deliver exceptional spa services. Candidates should have a passion for wellness, excellent communication skills, and a minimum qualification of NVQ Level 3 in Beauty Therapy. The role includes performing massages and providing outstanding guest service, with competitive pay and benefits available.

Benefits

Fantastic training and career development opportunities

Employee discounts at Bespoke Hotels

Free meals on duty

Complimentary uniform provision

Access to earned wages through Wagestream

Recognition awards

Bonus holidays for length of service

F&B, Spa and retail discounts

Employee Assistance Programme

Christmas Day off

Qualifications

• Qualified to NVQ Level 3 with Beauty Therapy including manicures and pedicures.
• Strong customer satisfaction background.
• Experience in therapeutic massages.

Responsibilities

• Perform a range of therapeutic massages including deep tissue massage.
• Communicate effectively with clients to understand their needs.
• Provide outstanding guest services in a hospitality setting.

Skills

Communication and customer service skills

Passion for wellness

Therapeutic massage techniques

Attention to detail

Education

NVQ Level 3 in Beauty Therapy

Job description

Overview

We are seeking a skilled Spa Therapist to join our team in providing exceptional services to our clients. The ideal candidate will have a passion for wellness and possess excellent communication and customer service skills.

Responsibilities

• Perform a range of therapeutic massages including deep tissue massage and manicures/pedicures


• Communicate effectively with clients to understand their needs and preferences


• Provide outstanding guest services in a hospitality setting


• Upsell additional services where appropriate

Desirable Candidate

• Passion and enthusiasm for our Elemis products and treatments


• Always delivers exemplary customer service.


• Qualified to NVQ Level 3 with Beauty Therapy including manicures and pedicures (level 2 with experience will be considered)


• Has a strong customer satisfaction background, ensuring our guest receive the perfect spa treatment and experience.


• Able to mixture of work weekdays and weekends between the hours of 9.30am - 6.pm.


• Exemplary people skills and a key eye for detail.

Job Type: Zero Hour, 16-24 hours per week

Salary: £12.45 per hour

Supplemental Pay

• Commission pay


• Tips

Licence/Certification

• NVQ Level 2 Beauty Therapy (required)

What We Can Offer You

• Fantastic training and career development opportunities


• Employee and Friends & family Discounts at The Chester Grosvenor & across a UK wide Bespoke Hotels.


• Free meals on duty.


• Complimentary uniform provision and laundry service.


• Wagestream - access to earned wages for unexpected costs


• Recognition awards and celebrations.


• Bonus holidays for length of service.


• F&B, Spa and retail discounts at The Chester Grosvenor.


• Employee Assistance Programme


• Christmas Day off!


• And many more Team Grosvenor treats!