Spa Receptionist: Elevate Guest Experience + Great Benefits

Daniel Thwaites PLC; Brighton; On-site; GBP 40,000 - 60,000; Full time

Job summary

A hospitality group in Brighton seeks a Spa Receptionist to provide exceptional service and be the welcoming face of the spa. Candidates should possess strong communication skills and remain calm under pressure while ensuring all guests receive a warm welcome and assistance with spa facilities. The role offers a competitive salary, access to up to 40% of wages as you earn them, 28 days annual leave (increasing to 33), and various employee benefits such as health cash plans and training programs.

Benefits

Competitive salary

Access to 40% of wages

28 days annual leave

Health cash plan

Generous employee discounts

Employee Assistance Programme

Enhanced maternity and paternity pay

Apprenticeships

Life assurance

Bespoke training programmes

Qualifications

• You will need to provide an excellent guest experience with a warm demeanor.
• Adaptable to unexpected circumstances and able to maintain composure.
• Awareness of pool plant operations can be trained.

Responsibilities

• Welcome guests with a friendly smile.
• Upsell spa treatments and products.
• Ensure spa procedures are followed.

Skills

Strong communication skills

Customer service

Calm under pressure

Job description

A hospitality group in Brighton seeks a Spa Receptionist to provide exceptional service and be the welcoming face of the spa. Candidates should possess strong communication skills and remain calm under pressure while ensuring all guests receive a warm welcome and assistance with spa facilities. The role offers a competitive salary, access to up to 40% of wages as you earn them, 28 days annual leave (increasing to 33), and various employee benefits such as health cash plans and training programs.