Spa Attendant - Mayfair Park Residences

Dorchester Services; London; On-site; GBP 25,000 - 30,000; Full time

Job summary

A luxury hospitality firm in London is looking for a Spa Attendant to ensure the cleanliness of the Spa and provide guests with an extraordinary experience. In this role, you will sanitize the facilities, change linens, and maintain equipment. Ideal candidates will possess strong communication skills and a dedication to customer service. The position offers excellent development opportunities and employee benefits.

Benefits

Fantastic Employee bonus scheme

Complimentary stays across hotels

50% F&B discount

Seasonal social events

Competitive Private Pension Scheme

Training and development opportunities

Immediate well-being advice

Qualifications

• Strong communication skills in English.
• Ability to work as part of a team.
• Passion for customer service and ensuring cleanliness.

Responsibilities

• Ensure cleanliness of the Spa facilities.
• Sanitise areas and change linen.
• Assist in maintaining equipment and provide excellent guest experience.

Skills

Communication skills

Customer service ethic

Attention to detail

Job description

Overview

We care about your career and are known for having the absolute best people in the industry. When you join us as a Spa Attendant you start a unique opportunity to become celebrated as the very best in your field. You'll learn not only from your fellow Legends, but also through our award-winning learning academy, so that you can achieve the highest standards of craft, service, and leadership and become a legend in your own story.

You will be responsible for the cleanliness of the Spa during the day. This will include sanitising areas, changing linen, ensuring all equipment is working all to ensure our guests receives nothing but the best experience. You will be working with the wider team to ensure that the equipment in the facilities is kept clean and is working correctly. The items shared are the essence of a day in the life of a Spa Attendant, but we\'ll make sure you are provided with specifics on how we care for our hotel.

Our values of Passion, Personality, Respect, Working Together and Creativity guide us each and every day. As a Spa Attendant you'll have the opportunity to bring these to life and continue to create our legacy. Communication is what keeps our departments running perfectly. You will have great communication skills with a strong customer service ethic. English is the primary language used in our hotel. You will comfortably communicate in this language.

Our Hotels

We work with some of the most talented and unique individuals in our business, who always ensure the extraordinary guest experience of Dorchester Collection and the hotels within it. It is, after all, our people that bring our vision to life. As a member of our Dorchester Collection Family, we will support your development by nurturing your personality, creating a transparent culture of trust collaboration and appreciation. Supported by our annual personal development planning, tailored learning opportunities and our Academy programs you will be a part of creating a bespoke experience.

Treasured by guests. Cherished by employees. Celebrated worldwide. Diversity and Inclusion at Dorchester Collection are core beliefs of our We Care philosophy. The basis of We Care is to create an environment where all of our employees feel valued and respected, allowing positive engagement to prosper. We continually strive to build and nurture a culture where inclusivity is part of our DNA, reflected by our core values of Passion, Personality, Respect, Working Together and Creativity.

If you need us to do anything to support you during the recruitment process, such as adjustments to how you apply, alternative formats of information, or adjustments to the assessment process itself, please email [e-mail] so that we can discuss how we can support you through the process. Please note that we will not be able to respond to individual enquiries about update

Benefits

• Fantastic Employee bonus scheme and Excellent Service charge
• Complimentary stays including breakfast across the Dorchester Collection Hotels
• 50% F&B discount at selected bars and restaurants within the Dorchester Collection
• Vibrant Social events that bring employees together including Summer party and Winter ball
• Amazing benefits such as discounts in various high street and online shops, seasonal ticket loan, rental deposit scheme and competitive Private Pension Scheme
• Apprenticeship, training and development opportunities - from Level 2 (Hospitality Team Member) up to Level 5 (Operations Manager) and many others
• £1000 bonus when you recommend a friend
• Access to immediate well being advice, because We Care about our employees