Team Leader

Ad Warrior Ltd; Greater London; Hybrid; GBP 25,000 - 31,000; Full time

Job summary

A leading social enterprise in Greater London seeks a Team Leader for Dependency and Recovery Services. This hybrid role involves leading a dedicated team, overseeing interventions for probation clients, and maintaining strong relationships with various stakeholders. Applicants should have proven leadership experience, a passion for developing people, and a solid grasp of challenges in the criminal justice sector. The position offers numerous employee benefits, including flexible working and a contributory pension scheme.

Benefits

Flexible working

Training and development opportunities

Pension Scheme

Annual Leave

Wellbeing Days

Qualifications

• Demonstrable experience managing teams and performance.
• A solid understanding of the criminal justice sector.
• Experience managing caseloads and accurate case recording.

Responsibilities

• Lead a team delivering support to adult males under probation.
• Manage referrals and oversee complex cases.
• Build relationships with Probation Practitioners and stakeholders.

Skills

Leadership

Relationship management

Problem-solving

Project management

Motivation and development

Job description

South West London Team Leader - Dependency and Recovery

Location: On-Site

Salary: £30,082

Vacancy Type: Permanent

Closing date: 06 Feb 2026

About The Role

We’re Hiring: Team Leader - Dependency and Recovery Services

Do you have the leadership skills to inspire a team and the passion to support people on their recovery journey? Join Forward Trust as a Team Leader in our Dependency and Recovery Services, where you’ll play a vital role in bridging the gap between probation and substance misuse services.

As a Team Leader, you will:

• Lead a dedicated team of practitioners delivering support to adult males under probation supervision across Kingston, Richmond, Hounslow, Wandsworth, Merton and Sutton.
• Provide visible leadership, travelling between probation delivery units, attending meetings, and ensuring smooth project delivery.
• Manage referrals, oversee complex cases, and support your team to deliver high‑quality, motivational interventions that help clients stay engaged in treatment and recovery.
• Build strong relationships with Probation Practitioners, Prisons, Partners, Service Users, Stakeholders, and Volunteers, representing Forward Trust with professionalism and integrity.
• Support the Service Manager by meeting performance targets, ensuring accurate data reporting, and promoting services across your locations.
• Coach, develop, and motivate your team to thrive, ensuring excellent staff retention and practice.
• Step up when needed to deputise for the Service Manager, ensuring continuity and high standards of service delivery.

This is a hybrid, in‑person role that requires regular travel across probation delivery units in Southwest London. Core hours are Monday‑Friday, 9:00‑17:00, with some flexibility required.

What We’re Looking For

You will bring:

Demonstrable experience managing teams, performance, and development.

A genuine passion for motivating and developing people.

Strong background in relationship management (internal and external).

Knowledge and experience of implementing policies and formal procedures.

Excellent problem‑solving, negotiation, and project management skills.

A solid understanding of the criminal justice sector and challenges faced by service users.

Experience managing caseloads, risk assessments, SMART action plans, and accurate case recording.

About Us

We are The Forward Trust, the social enterprise with charitable status that empowers people to break the often interlinked cycles of crime and addiction to move forward with their lives. For more than 25 years we have been working with people to build positive and productive lives, whatever their past. We believe that anyone is capable of lasting change. Our services have supported thousands of people to make positive changes and build productive lives with a job, family, friends and a sense of community.

We are committed to our cause and the work we carry out as a charity. Equally the wellbeing and the employees who work for us are also important. Joining us an employee, we will offer you the following benefits:

• Flexible working
• Training and development opportunities
• Simply Health Cashback Scheme (optional)
• Season Ticket Loan Scheme
• Cycle to work scheme
• Crisis Loan Scheme
• Electric Car Scheme
• 3 x Wellbeing Days (pro rata’d for part‑time employees)
• Access to Blue Light Card
• 25 days (rising to 30 with length of service) Annual Leave plus Bank Holidays
• Contributory Pension Scheme – Employer matched contributions of up to 6% in the first two years’ service and up to 9% thereafter
• Death in Service Payment (2x annual salary)
• Critical Illness Insurance (subject to qualifying criteria)

To Apply

If you feel you are a suitable candidate and would like to work for Forward Trust, please proceed through the following link to be redirected to our website to complete your application.

https://careers.forwardtrust.org.uk/vacancies/354/south-west-london-team-leader--dependency-and-recovery.html