Software Engineer III - ServiceNow

J.P. Morgan; Bournemouth; On-site; GBP 80,000 - 100,000; Full time

Job summary

A global financial services firm in the UK seeks a Software Engineer III to design and deliver technology products. Responsibilities include executing software solutions and developing production code while mentoring junior developers. The ideal candidate will have proficiency in ServiceNow and scripting languages, with strong analytical and communication skills. Join an agile team dedicated to innovation and continuous improvement.

Qualifications

• Proficient in scripting languages and front-end technologies.
• Experience working on system integrations using REST API.
• Ability to mentor junior developers and foster a collaborative environment.

Responsibilities

• Executes software solutions, design, development, and technical troubleshooting.
• Produces architecture and design artifacts for complex applications.
• Proactively identifies hidden problems and patterns in data.

Skills

Formal training or certification on ServiceNow platform concepts

Demonstrated expertise in at least two ServiceNow Modules

Proficient in scripting languages

Strong analysis, problem-solving, and decision-making skills

Strong communication skills

Tools

ServiceNow

JavaScript

HTML

CSS

Angular

Job description

Join the Corporate Technology team at JPMorgan Chase as a Software Engineer III, where you will have the opportunity to design and deliver trusted market‑leading technology products. In this position, you’ll collaborate across diverse technical domains and business functions, directly supporting the firm’s strategic objectives while advancing your own professional development.

As a Software Engineer III within the Firmwide Resiliency Office Technology group, you will be a vital member of an agile team focused on designing and delivering trusted market‑leading technology products in a secure, stable, and scalable way. You are responsible for carrying out critical technology solutions across multiple technical areas within various business functions in support of the firm’s business objectives.

Job responsibilities

• Executes software solutions, design, development, and technical troubleshooting with ability to think beyond routine or conventional approaches to build solutions or break down technical problems.
• Creates secure and high-quality production code and maintains algorithms that run synchronously with appropriate systems.
• Produces architecture and design artifacts for complex applications while being accountable for ensuring design constraints are met by software code development.
• Gathers, analyses, synthesizes, and develops visualizations and reporting from large, diverse data sets in service of continuous improvement of software applications and systems.
• Proactively identifies hidden problems and patterns in data and uses these insights to drive improvements to coding hygiene and system architecture.
• Contributes to software engineering communities of practice and events that explore new and emerging technologies.
• Takes initiative in finding solutions to complex problems, utilizing analytical & problem-solving skills, and possessing adaptability to change.
• Adds to team culture of diversity, equity, inclusion, and respect.

Required qualifications, capabilities, and skills

• Formal training or certification on ServiceNow platform concepts and proficient applied experience
• Demonstrated expertise in at least two ServiceNow Modules
• Proficient in scripting languages (JavaScript, Glide scripting) and front‑end technologies (HTML, CSS, Angular).
• Has experience working on system integrations between ServiceNow and other applications using REST API.
• Strong analysis, problem‑solving, and decision‑making skills
• Can debug issues and find new ways of proactive monitoring to ensure platform stability.
• Ability to mentor junior developers, fostering a collaborative and innovative team environment.
• Strong communication skills should be able to clarify requirements with stakeholders and well as work collaboratively with the team.

Preferred qualifications, capabilities, and skills

• ServiceNow Business Continuity Management module experience
• Service portal experience
• ServiceNow Certifications