Smart Reactive Repairs Lead – Social Housing, East London

Daniel Owen Ltd; City Of London; On-site; GBP 55,000 - 60,000; Full time

Job summary

A leading housing association in East London is seeking a Reactive Repairs Manager to oversee and manage all reactive repairs across a varied housing portfolio. The ideal candidate will have strong experience in reactive maintenance and customer service. This is a permanent, full-time opportunity offering a competitive salary and a supportive work environment with career progression opportunities.

Benefits

Competitive salary

Pension contributions

Holiday entitlement

Professional development opportunities

Qualifications

• Experience in overseeing reactive repairs in a housing environment.
• Ability to manage contractors and ensure compliance with health and safety regulations.
• Strong communication skills to resolve tenant queries.

Responsibilities

• Manage all reactive repairs within the housing portfolio.
• Coordinate contractors for efficient completion of works.
• Monitor performance to ensure KPIs are met.
• Lead a team of maintenance staff.

Skills

Reactive maintenance

Customer service

Contractor management

Team leadership

Job description

A leading housing association in East London is seeking a Reactive Repairs Manager to oversee and manage all reactive repairs across a varied housing portfolio. The ideal candidate will have strong experience in reactive maintenance and customer service. This is a permanent, full-time opportunity offering a competitive salary and a supportive work environment with career progression opportunities.