Site Supervisor

Ipsum; East Midlands; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading utility services company in the East Midlands is seeking a Site Supervisor. This role involves managing engineers and technicians, ensuring compliance with health and safety regulations, and fostering client relationships. The ideal candidate will have supervisory experience in the utilities sector, excellent customer service skills, and a valid driving licence. Competitive salary and benefits offered.

Benefits

28 days annual leave

Group Personal Pension Plan

Career development opportunities

Mental health support

Cycle to Work scheme

Life assurance cover

Qualifications

• Proven experience in a previous Supervisor role within the utilities sector.
• Knowledge of waste network operations.
• Experience working in a customer-focused environment.

Responsibilities

• Manage day-to-day operations of engineers and technicians.
• Monitor health and safety performance.
• Ensure company policies are effectively implemented.

Skills

Driving Licence

Customer service experience

Health and Safety knowledge

IT literacy

Verbal and numerical reasoning

Tools

Microsoft Office

Job description

Overview

Site Supervisor

Location: Leicester and surrounding areas

Employment type: Full Time, Permanent

Salary: Up to £18.50

Working Hours: Monday to Friday with overtime available

What’s in it for you

• We believe in looking after our people. When you join Ipsum, you\'re not just taking a job - you\'re starting a career with real support behind it.
• 28 days annual leave plus the option to buy 5 additional holidays.
• Group Personal Pension Plan
• Career development & progression with the opportunity to earn professional qualifications
• 24/7 access to a virtual GP and Mental health support & counselling services
• Cycle to Work scheme
• Discount club - supermarkets, phone bills, gyms & more!
• Life assurance cover
• Enhanced Maternity Pay
• Long service recognition
• Active local social committees
• Regular social events
• Paid volunteering opportunities in your community

About the role

Working in conjunction with the operational team, the Operations Supervisor is responsible for day to day management of the engineers, technicians, vehicles, associated plant & equipment ensuring delivery of great customer service. The role is also required to carry out audits on site, ensuring your team are working safely, efficiently and ensuring that work is completed within the required timescale.

As a Site Supervisor you will

• Day to day management of engineers/technicians, staff, vehicles, equipment, and issues arising from site activity.
• Monitor performance of engineers/technicians with respect to Health and Safety, Quality and Environment
• Front line People Management responsibilities such as return to work interviews and investigations
• Responsible for Vehicles; Plant & Equipment, ensuring they are operated and maintained as intended
• Ensure Company policies and improvement action plans are effectively implemented, monitored, and audited.
• Operate in line with Company policies and strategies and be proactive in promoting improvement locally.
• Ensure all incidents are reported and investigated.
• Monitor performance and safety requirements regularly.
• Work closely with management team to ensure work is pre-sited and pre-planned when required.
• Identify and react swiftly to resolve problems before they escalate.
• Always establish good relationships and communication and resolve issues and early resolution of any potential problems.
• Client site liaison including client audits.
• Subcontractor monitoring

About you

• Driving Licence required
• Proven experience in a previous Supervisor Role within the Utilities Sector - preferably in the Drainage Industry
• Proven experience of working in customer service or a customer focused environment. Professional, customer focused with a good standard of verbal and numerical reasoning.
• Working knowledge of Health and Safety
• Knowledge of waste network operations business processes
• IT literate and proficient in Microsoft Office package

Our commitment to Equal Opportunities

We\'re proud to be an equal opportunities employer. We welcome applications from all backgrounds and experiences, and we\'re committed to building a diverse and inclusive workforce.

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Next steps

If you\'re interested in this opportunity, please apply or reach out to the Careers Team for more info!