Site Reliability Engineering Manager, London, UK

Eucalyptus; City Of London; On-site; GBP 70,000 - 100,000; Full time

Job summary

A leading digital healthcare company in the UK is seeking a Site Reliability Engineering Manager to enhance their robust digital health platform. The role involves managing cloud infrastructure, improving developer workflows, and collaborating with cross-functional teams. Candidates should have 4+ years in software or platform engineering, experience with GCP or AWS, and strong communication skills. This position offers an opportunity to impact patient lives significantly.

Benefits

Employee options program

Monthly wellness allowance

Yearly personal development budget

Enhanced parental leave

Fun office with regular socials

Provided MacBook

Qualifications

• 4+ years of experience as a software or platform engineer.
• Experience designing and building cloud infrastructure on GCP or AWS.
• Experience with container orchestration (Kubernetes, Docker).
• Familiarity with micro-service architecture and distributed systems.
• Strong communication skills to convey technical details.
• Ability to manage a team of up to 3 engineers (optional).

Responsibilities

• Build and maintain a reliable digital health platform.
• Manage cloud infrastructure with a focus on reliability and security.
• Improve developer workflows with self-service tooling.
• Collaborate with business and technical teams for solution design.

Skills

4+ years experience in software or platform engineering

Experience in cloud infrastructure (GCP or AWS)

Knowledge of Kubernetes and Docker

Experience with infrastructure as code (Terraform)

Familiarity with micro-service architecture

Security implementation for cloud platforms

Clear communication skills

Ability to work autonomously

Strong technical analysis skills

Problem-solving orientation

Desire for continuous learning

Tools

GCP

AWS

Terraform

Kubernetes

Docker

Job description

Site Reliability Engineering Manager, London, UK

More than 1 billion people globally live with obesity, a significant leading indicator of many preventable chronic diseases such as diabetes and heart disease.

Eucalyptus is the company behind Juniper, one of the world’s largest weight management programs combining GLP-1 medication with a tailored nutrition and exercise programme, supported by our multidisciplinary care team of prescribers, health coaches, dietitians, nurses and pharmacists.

Our published clinical research demonstrates that our combined approach to weight management and lifestyle change increases the likelihood of our patients losing significant weight during their treatment with Juniper by four times.

Since launching, we’ve grown fast to support millions of patients. In the last 12 months:

• We grew the size of our patient base by 10x in the UK, received selective NICE endorsement for our holistic approach to obesity management, and grew our team from 50 to 200.
• Globally, we grew revenue by >120% YoY, while reducing cash burned by 90% YoY, with over $100M USD raised from global investors such as BOND, NewView, Blackbird and Airtree - early backers of companies like Canva, Stripe, Uber and Airbnb.

What’s next?

In 2025, we are charting the path to support hundreds of thousands of patients while launching into new conditions, demographics, and geographies as we move towards our vision of creating a preventive healthcare ecosystem.

We’re building the world’s largest international digital healthcare company. This will be highly challenging, very rewarding and the adventure of a lifetime, working with the best operators you will ever encounter.

If that gets you excited, let’s talk!

About the role (What you'll be doing)

As a Senior Platform Engineer you will join our Trust Team (IT, Infrastructure and Cybersecurity) at Eucalyptus and contribute to building and maintaining a reliable digital health platform. You will be responsible for developing self-service tooling and automation, managing our cloud infrastructure and providing operational support for our production services as part of a global team.

Key Responsibilities:

• Own the technologies that power our engineering team. You'll be responsible for cross-cutting technologies that support all engineers in delivering value to our customers.
• Support high-quality product infrastructure. Manage and maintain our cloud infrastructure, with a focus on reliability, scalability, automation, and security.
• Support developer experience. Improve developer workflows and support efficient software development by creating self-service tooling and automations.
• Partner with business and technology teams. Partner with stakeholders across our business to understand solution requirements and participate in solution design and development processes.

About You (Who you are)

As a key member of our Infrastructure team, you will:

• Have 4+ years of experience as a software or platform engineer working in software companies, startups or scale-ups.
• Have experience designing and building cloud infrastructure on GCP or AWS.
• Have experience designing and building containerisation and container orchestration technologies (Kubernetes, Docker).
• Have experience using infrastructure as code (Terraform) and building reusable module libraries.
• Be familiar with micro-service architecture and distributed systems.
• Have experience implementing and maintaining security controls for cloud platforms.
• Be a clear and concise communicator. You can easily convey your thoughts and opinions to technical and non-technical stakeholders, articulating effort vs impact tradeoffs.
• Be able to work autonomously as part of a global team while reporting to the Global Infrastructure Lead.
• Have a strong desire to manage a team of up to 3 infrastructure engineers (management experience is nice-to-have but not essential).
• Strong technical analysis and collaboration skills. You thrive on the opportunity to work alongside diverse stakeholders across all areas of the organisation, build relationships and display technical leadership.
• Problem-solving orientation: You approach challenges with creativity and persistence. You're comfortable with ambiguity and find solutions when requirements aren't fully defined. You can connect day-to-day work to larger objectives.
• Continuous learner: You're intellectually curious and humble. You actively seek new perspectives, adapt your thinking based on evidence, and embrace the learning curve of building in diverse health domains.

Nice to haves:

• Experience designing and building data platforms and machine learning infrastructure on GCP or AWS (BigQuery, Vertex AI, etc)
• Experience building self-service infrastructure request and provisioning workflows to enable deployment of sandbox and innovation projects

So, why join Eucalyptus?

• Make real impact, fast - We build in the open together, which helps us learn and iterate more quickly to deliver high-quality outcomes faster than anyone else. Helping impact patients’ lives for the better from the moment you join Euc.
• You’ll be supported to accelerate your career - Regular feedback alongside our bi-annual performance reviews, a professional development budget & leave help ensure you have the support you need to level up. We’re committed to helping every Eucalypt reach their full potential.
• You’ll work with others who are incredibly passionate about what they do - Our talent bar is high, and our work ethic is strong. You’ll get to stretch yourself every day, be given autonomy to tackle interesting problems, and work amongst people who care deeply about our patients.
• We also offer a range of benefits including
  • Your own stake in the business with our employee options program
  • A monthly wellness allowance, for you to spend on whatever wellness means to you
  • A yearly personal development budget and 3 extra days of leave to continuously up-skill yourself
  • 25 days holiday + bank holidays with an enhanced parental leave policy
  • A fun office with regular socials including after-school sport, clubs, cycle kick-offs, and seasonal parties. We had our winter social in Paris last year! 🇫🇷
  • Your own MacBook and more!
• Want to hear more about what it’s like to work at Eucalyptus? Hear from our team here or check us out on Instagram @eucalyptus.health

At Eucalyptus, we value individuals from all backgrounds, experiences, and perspectives, and we embrace the unique qualities each person brings. When you apply, please let us know of any reasonable adjustments you may need during the interview process.

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