Showroom Host

Perfect Placement UK Ltd; Gloucester; On-site; GBP 23,000 - 28,000; Full time

Job summary

A large car dealership in Gloucester is seeking a Showroom Host to provide exceptional customer service. The ideal candidate should have experience in customer-facing roles, especially in the automotive sector. Responsibilities include welcoming customers, managing inquiries, and supporting sales teams. The position offers a salary up to £28,000 per annum plus various benefits including training and career development opportunities.

Benefits

Salary up to £28,000

22 days annual leave plus 8 bank holidays

Workplace pension scheme

Access to internal benefits

Further training and career development

Qualifications

• Previous customer-facing experience, preferably in the automotive industry.
• Strong attention to detail and organisational skills.
• Ability to manage inquiries effectively.

Responsibilities

• Welcome customers as they enter the showroom.
• Manage customer inquiries via phone and email.
• Support sales and marketing teams with reports.

Skills

Customer service experience

Friendly and charismatic personality

Organisational skills

Verbal and written communication

Team collaboration

Proficient in Microsoft Office

Job description

Overview

Dealership Showroom Host required in Gloucester. Our client is a large multi-franchise car dealer group situated throughout South Wales and the South West of England. The role operates out of one of their Gloucester dealerships.

Salary: Up to £28,000 per annum pending experience. Hours: 8:00am-6:00pm Monday to Friday with an hour lunch. Benefits include brand-accredited training, life assurance, a car benefit scheme, staff purchase discounts (parts, servicing, and MOTs), amongst others.

Responsibilities

• Welcome customers warmly as they enter the showroom and act as the first point of contact.
• Ensure a pleasant and comfortable experience in the customer lounge area.
• Manage customer inquiries via phone and email, providing exceptional service.
• Support the retail sales and marketing team by ensuring the statistical report is completed accurately and on time.
• Liaise with customers and internal departments to meet their specifications for vehicle orders.
• Maintain organised records of customer interactions and transactions.
• Maintain the showroom’s point of sale material.
• Provide refreshments and beverages to customers.
• Contribute to the overall efficiency of the showroom by ensuring a well-organised environment.

Qualifications

• Previous experience in a customer-facing customer service role is essential, preferably within the automotive industry.
• Friendly and charismatic personality with strong organisational skills and keen attention to detail.
• Excellent verbal and written communication skills.
• Ability to work both independently and collaboratively within a team.
• Proficient in Microsoft Office (Word, Excel, PowerPoint, Outlook).

What’s in it for you?

• Starting basic salary up to £28,000 per annum pending experience.
• Further training and career development with a popular car brand.
• 22 days annual leave plus 8 bank holidays and your birthday off work.
• Workplace pension scheme.
• Access to internal benefits including life assurance, a car benefit scheme, and staff purchase discounts on parts, servicing, and MOTs.
• Opportunity to work with one of the largest family-run automotive dealer groups in South Wales and the West of England.
• Working hours from 8:00am-6:00pm Monday to Friday with an hour lunch.

If you are interested in hearing more about this Showroom Host job in the Gloucester area, please contact Sarena Abbott at Perfect Placement Today.

Perfect Placement are specialists in Automotive Recruitment. If you are looking for a new job in the motor trade, contact our team today.