Shop Supervisor - 22.5 hours

Northern Ireland Hospice; Belfast; On-site; GBP 23,000 - 27,000; Part time

Job summary

A local charity organization in Finaghy is seeking a motivated Shop Supervisor to oversee retail activities. The role involves providing excellent customer service, supporting volunteers, and ensuring the shop is presentable. Ideal candidates are friendly, team-oriented, and passionate about charity work. This part-time position offers competitive pay and several employee benefits.

Benefits

35 days annual leave, including bank holidays

Employee wellbeing programs

Access to 24/7 Doctors support

Cashback health scheme

Special offers at retailers

Qualifications

• A customer-focused attitude and a passion for delivering excellent service.
• Strong communication skills and a friendly, approachable personality.
• A team player who's eager to get stuck in and help wherever needed.
• Enthusiasm to support our charity's mission.

Responsibilities

• Provide customer-focused service and maintain a welcoming shop environment.
• Assist with sales, sorting donations, and keeping the shop tidy.
• Support volunteers and work as part of a team.

Skills

Customer-focused attitude

Strong communication skills

Team player

Enthusiasm for charity work

Job description

Job ref: 25106

Job type: Permanent

Location: Finaghy

Salary: £23,993 to £26,865 per annum pro rata

Closing date: Tuesday 07 Oct 2025 16:00

Job summary

Join Our Team as a Shop Supervisor at Northern Ireland Hospice.

22.5 hours / 3 Days per week

Are you passionate about retail and making an impact? Northern Ireland Hospice is looking for a motivated and friendly Shop Supervisor to join our team at our Finaghy shop.

In this rewarding role, you'll be at the heart of our retail activities, helping to create a warm and welcoming space for customers and volunteers alike. Whether you're assisting with sales, sorting donations, or keeping our shop looking its best, every task you do will help support vital hospice care in your community.

Responsibilities

• Provide customer-focused service and maintain a welcoming shop environment
• Assist with sales, sorting donations, and keeping the shop tidy and presentable
• Support volunteers and work as part of a team to cover shop duties

Qualifications

• A customer-focused attitude and a passion for delivering excellent service
• Strong communication skills and a friendly, approachable personality
• A team player who\'s eager to get stuck in and help wherever needed
• Enthusiasm to support our charity\'s mission of providing vital care to those who need it most

Benefits

• A competitive salary of £12.21 per hour
• 35 days annual leave, including bank holidays (pro rata per days worked)
• Access to employee wellbeing programs and occupational sick pay
• Employee Assistance Programme including access to 24/7 Doctors support
• Cashback health scheme
• Special offers at over 600 leading high street and online retailers
• Various salary sacrifice schemes

To be considered for this role you will be redirected to and must complete the application process on our careers page. To start the process, click the Apply button below to Login/Register

We are an equal opportunities employer, and we welcome applications from all suitably qualified persons.

The deadline for applications is Tuesday 7th October 2025 at 4pm.