Shift Supervisor: People Leader & Guest Experience

#REF!; Thurrock; On-site; GBP 40,000 - 60,000; Part time

Job summary

A leading coffee retailer is looking for a part-time store supervisor in Thurrock. You'll lead shifts, inspire your team, and create exceptional customer experiences. Candidates should have prior coaching or supervisory experience in a customer-facing role. You'll manage operational activities and ensure team adherence to policies and procedures. This role offers competitive pay and a range of benefits, including coffee perks and training opportunities. Join us to help build a welcoming community for customers and partners alike.

Benefits

28 days holiday including Bank Holidays

Free drinks and food on shift

Bean stock options

Comprehensive training opportunities

Employee Assistance Programme

Recognition schemes

Qualifications

• Previous coaching or supervisory experience in a customer-facing role.
• Experience in leading operational activities in retail or hospitality.
• Ability to inspire and motivate a team.

Responsibilities

• Lead shifts and support team members.
• Drive profitability and customer experience.
• Ensure adherence to operational policies and procedures.

Skills

Coaching

Customer service

Operational management

Job description

A leading coffee retailer is looking for a part-time store supervisor in Thurrock. You'll lead shifts, inspire your team, and create exceptional customer experiences. Candidates should have prior coaching or supervisory experience in a customer-facing role. You'll manage operational activities and ensure team adherence to policies and procedures. This role offers competitive pay and a range of benefits, including coffee perks and training opportunities. Join us to help build a welcoming community for customers and partners alike.