Shift Manager - Dispatch

DPD UK; Leicester; On-site; GBP 40,000; Full time

Job summary

A logistics company in Leicester seeks an experienced Shift Manager to oversee depot operations, enhance driver engagement, and achieve KPIs. The ideal candidate excels in people management and effective communication while maintaining a fast-paced work environment. Join us to develop your career with growth opportunities in an evolving organization.

Benefits

Holiday trading

Enhanced maternity and paternity package

Free life assurance

Health kiosks

Discounted shopping

Milestone days off

Free eye tests and glasses support

Qualifications

• Experience in a fast-paced operation with people management responsibility.
• Strong communication skills to inspire and manage a team.
• Decisive and effective decision-making abilities.
• Excellent computer skills and data reporting capabilities.
• Ability to take swift action against unscrupulous activity.

Responsibilities

• Achieve depot targets for Core Routes and Stops Per Route.
• Ensure drivers are well-managed and motivated.
• Maintain communication with drivers to resolve issues.
• Oversee compliance with documentation and systems.

Skills

People management

Communication skills

Problem resolution

Time management

Data analysis

Tools

Google Chrome applications

Job description

Overview

Location: DPD Leicester, Kirby Road, Optimus Point, Glenfield, LE3 8DX. Contract Type: Permanent / 40 Hours Per Week. Salary: circa £39,500 plus bonus. Days of Work: Tue - Sat. Hours of Work: 04:30 - 13:00.

Job Description

We are currently recruiting for an experienced Shift Manager, to help strengthen our depot operations management team. You will be working closely with our self employed Owner Drivers (OD’s) and Employed Drivers, building a strong relationship with them and keeping the drivers engaged, well managed and motivated to ensure outstanding service is delivered.

Responsibilities

• Ensure depot target for Core Routes is achieved
• Ensure depot target Stops Per Route (SPR) is achieved
• Ensuring all other delivery & collection routes are properly set.
• Ensure all driver’s scan and load their vans for delivery in a safe, timely and efficient manner.
• Maintaining on-going communication with drivers to resolve any issues
• Ensuring adequate resources are available to guarantee any ad-hoc collections are picked up either via your pool of drivers or by using couriers/agencies.
• Ensuring that all relevant documentation and systems are completed accurately and in line with company and/or legislative requirements
• Working to set Key Performance Indicators including Service, Cost, Productivity, Transport and Health and Safety.
• Ensure "Depot Clear" is achieved in line with depot targets

Qualifications

What we’re looking for

• You will have experience in a fast paced operation with proven and demonstrable people management experience, involving direct accountability and responsibility for motivating and leading a high performing team, ideally within a Transport Setting. We would also expect:
• You will have strong communication skills with the ability to inspire, motivate and manage a team.
• Decisive and effective decision-making, problem resolution and time management skills.
• Demonstrate high levels of resilience, self-motivation and flexibility.
• Excellent computer skills with the ability to use Google chrome applications
• The ability to do comprehensive reporting, alongside analysis of data is a key requirement for this role.
• You will be highly vigilant to any unscrupulous activity taking swift and appropriate action.
• Demonstrate the core DPD DNA values of Passion, Respect, Honesty, Flexibility, Caring and Accountability.

Additional Information

Benefits

• Holiday trading
• Enhanced maternity and paternity package
• Free life assurance of 4 x salary on joining the pension scheme
• Health Kiosks visiting every location
• Vitality at Work
• Free On Site Parking
• Discounted shopping from 100’s of retailers including up to 5% off supermarket shopping
• Milestone Days off to celebrate with your family and friends
• For employees who regularly use a screen as part of their job we offer free eye tests and support with the cost of glasses

Joining DPD can lead to not just a stable job but also a career. DPD prides itself on recognising and developing talent alongside a desire to promote from within. As a continually growing and evolving organisation, we are proud to offer a great number of development and promotion opportunities.

If you identify with our aims and values and can help us deliver our customers' promises, then this is the job for you! Apply today