Shift Manager

Greggs; Keswick; On-site; GBP 25,000 - 32,000; Full time

Job summary

Join a leading company as a Shift Manager, where you'll be pivotal in delivering exceptional customer experiences and leading the team. Enjoy competitive pay, benefits like colleague discounts, and an inclusive work culture that values diversity. If you're a natural leader with a passion for customer service, we want to hear from you!

Benefits

Colleague discount up to 50%

Free hot drinks on shift

Paid breaks

Sharing 10% of profits

Health and Wellbeing App

Holiday entitlement

Colleague share plans

Pension scheme with matched contributions

Confidential employee assistance app

Long service awards

Qualifications

• Reliable with natural leadership abilities.
• Experience in a customer-focused environment.
• Availability to meet role requirements.

Responsibilities

• Inspire the team for excellent results.
• Prepare products and manage displays.
• Maintain cleanliness and standards of the shop.

Skills

Leadership

Customer Service

Team Motivation

Job description

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About the role

Join us as a Shift Manager and you’ll be part of a team that loves putting customers first. As part of the management team, you’ll be responsible for looking after the shop when the Manager isn’t around. You will engage and motivate the team, and make sure they have what they need to do an amazing job. We serve our customers across a number of different channels; in-shop, delivery, Click+Collect, and drive-thru. You'll lead the way in making sure customers have a brilliant experience when shopping with us - whether they order in store or online. During a typical shift, you can expect to:

1. Inspire the team to deliver excellent results and maintain high standards of the shop
2. Lead by example and serve our customers in a fast and friendly manner
3. Prepare our popular products, including making sandwiches and managing ovens
4. Ensure displays are fully stocked with a variety of choices for customers
5. Keep the shop clean, tidy, and presentable

What we can offer you

• Competitive pay paid weekly
• Colleague discount allowing you and a family member to enjoy up to 50% off our products
• Free hot drinks while on shift
• Paid breaks to recharge
• Sharing 10% of profits with colleagues
• Health and Wellbeing App offering Remote GP and Physiotherapy services
• Holiday entitlement that grows with your career
• Colleague share plans to help you invest and save
• Pension scheme with contributions matched up to 7%
• Confidential employee assistance app and helpline for wellbeing support
• Long service awards celebrating career milestones
• Savings and discounts for shopping, leisure, and wellbeing

About you

You’ll be reliable and demonstrate natural leadership, with a passion for delivering exceptional customer service. You should support an inclusive culture, valuing diversity. If you have previous team supervisory experience in a customer-focused environment and meet the role’s availability requirements, we want to hear from you.

About us

At Greggs, we love what we do and have fun! Our culture—how we behave and support each other—is what makes us special. Everyone’s welcome, regardless of background, preferences, or beliefs. We want all colleagues to feel comfortable and authentic at work. Read more about us on our website.

Please note: If you are not a passport holder of the country for this vacancy, you may need a work permit. For more info, check our Blog. Do not provide bank or payment details when applying. Applications should be submitted via the 'Apply now' button.

Created on 25/06/2025 by TN United Kingdom