Shift Manager

Biscuit International; Gateshead; On-site; GBP 30,000 - 45,000; Full time

Job summary

Biscuit International UK seeks an experienced Shift Manager for their production operations in Gateshead. The role includes planning, coordinating, and controlling manufacturing processes while leading a team of 30-35 employees to ensure quality standards. Candidates should demonstrate strong leadership and a solid understanding of health and safety standards.

Benefits

Competitive Salary

Overtime available

Qualifications

• Proven leadership experience in a manufacturing environment.
• Strong understanding of health and safety standards.
• Experience in food safety standards is desirable.

Responsibilities

• Plan and manage shift operations to meet production schedules.
• Lead Team Leads to execute daily plans and targets.
• Ensure compliance with quality, food safety, and hygiene standards.

Skills

Leadership

Communication

Problem Solving

Lean Management

Education

Level 2 Food Safety

Level 2 Health & Safety

Tools

Microsoft Office

Job description

About the role

Biscuit International UK has 1 site in the UK and this opportunity is located in Team Valley, Gateshead. We have been operating for more than 80 of years in the UK.

We are seeking a proactive and experienced Shift Manager to lead our production operations. In this key role, you will be responsible for planning, coordinating, and controlling all manufacturing processes on your shift. You will lead a team of Product and Pack Team Leads, overseeing a shift team of 30–35 employees, ensuring all products are delivered on time, in full, and to the highest quality standards. You will drive a culture of safety, continuous improvement, and team development while ensuring cost-effective and efficient operations.

About Biscuit International

Biscuit International is the leading private label biscuit and bread substitute manufacturer in Europe, with a rich heritage of over 400 years of expertise in delivering excellent taste at great value. Our market knowledge and geographical coverage in more than 40 markets along with our uniquely diverse portfolio offer expertise to both our customers and partners. With 32 factories strategically positioned across Europe, our workforce of over 5,000 individuals forms the cornerstone of our operations.

At Biscuit International, our employees play a vital role in our success. They embrace our values of quality, innovation, and service excellence, helping us maintain our reputation as a reliable partner for customers
and collaborators. We prioritize our team’s development and well-being, creating a supportive work environment that promotes collaboration and teamwork. This commitment to excellence guides us in delivering top-notch products and services, contributing to
industry standards.

Our new colleague’s key responsibilities

• Plan and manage shift operations to meet production schedules and customer requirements.
• Lead and support Team Leads to ensure effective execution of daily plans and shift targets.
• Drive a strong health, safety, and wellbeing culture across the shift.
• Monitor and evaluate performance, implementing proactive measures to improve productivity and reduce waste.
• Ensure compliance with all quality, food safety, and hygiene standards.
• Manage all people-related processes including absence, holiday planning, training, and development.
• Conduct root cause analysis (RCA) for non-conformances and implement corrective actions.
• Support and deliver continuous improvement initiatives and project work as required.
• Collaborate with cross-functional teams to ensure audit readiness and operational excellence.

Our new colleague’s background

• Proven experience in a leadership role within a manufacturing environment.
• Strong understanding of lean management and continuous improvement principles.
• Experience in health and safety and food safety standards.
• Excellent leadership and communication skills with the ability to motivate and develop teams.
• Strong problem-solving skills and the ability to act decisively under pressure.
• Good numeracy and literacy skills; proficient in Microsoft Office.
• Level 2 Food Safety (provided by the business); Level 2 Health & Safety and Manual Handling desirable.
• Experience in the food industry is desirable.

What we offer?

• Competitive Salary
• Overtime available.

Diversity and inclusion

In line with our corporate values, Biscuit International is committed to ensuring equal opportunities, and we take pride in making diversity a strength within our company. The group is committed to recognizing and promoting all talents, regardless of their beliefs, age, disability, parenthood, ethnic origin, nationality, gender identity, sexual orientation, affiliation with a political, religious, or trade union organization, belonging to a minority group, or any other characteristic that could be subject to discrimination.

In our hiring practices, we are committed to creating an inclusive and diverse workplace. We believe that a diverse team brings a wealth of perspectives and ideas, driving innovation and success. We adhere to fair hiring practices, ensuring equal opportunities for all candidates, regardless of their background.