Shift Leader: Inspire the Team & Deliver Excellent Service

Greggs; Ilkley; On-site; GBP 60,000 - 80,000; Full time

Job summary

A popular bakery chain in Ilkley is seeking a Shift Manager to lead and inspire the team during shifts. You will ensure exceptional customer service while preparing products and maintaining shop standards. Responsibilities include staffing management, customer interaction, and ensuring a clean environment for customers. Ideal candidates should have supervisory experience and a passion for customer service within a fast-paced environment. Enjoy perks like competitive pay, colleague discounts, and a robust pension scheme.

Benefits

Competitive pay paid weekly

Colleague discount up to 50%

Free hot drinks

Paid breaks

10% of profits shared with colleagues

Health and Wellbeing App

Growing holiday entitlement

Colleague share plans

Pension scheme with matching contributions

Employee assistance app and helpline

Long service awards

Savings and discounts for shopping

Qualifications

• Reliable with natural leadership abilities.
• Passionate about delivering exceptional customer service.
• Supportive of an inclusive culture and team-focused environment.

Responsibilities

• Inspire the team to deliver amazing results.
• Serve customers in a fast and friendly manner.
• Prepare products and manage the ovens.
• Ensure displays are stocked at all times.
• Keep the shop clean and presentable.

Skills

Natural leadership abilities

Exceptional customer service

Team supervisory experience

Job description

A popular bakery chain in Ilkley is seeking a Shift Manager to lead and inspire the team during shifts. You will ensure exceptional customer service while preparing products and maintaining shop standards. Responsibilities include staffing management, customer interaction, and ensuring a clean environment for customers. Ideal candidates should have supervisory experience and a passion for customer service within a fast-paced environment. Enjoy perks like competitive pay, colleague discounts, and a robust pension scheme.