ServiceNow Architect: CSM/ITSM & Integrations (Hybrid)

Stott & May Professional Search Limited; Woking; Hybrid; GBP 125,000 - 150,000; Full time

Job summary

A recruitment agency is seeking a ServiceNow Technical Architect specializing in Customer Service Management (CSM) for a hybrid role in the United Kingdom. This position involves analyzing business needs and designing scalable solutions using ServiceNow. The ideal candidate will have strong integration experience and provide technical leadership. The role includes overseeing implementations, developing blueprints, and ensuring alignment with business strategies. This contract role lasts for 6 months and offers a market day rate.

Qualifications

• Strong experience with ServiceNow CSM or ITSM.
• Proven integration skills with systems like CRM and ERP.
• Ability to design scalable and efficient architectures.

Responsibilities

• Analyse business requirements for ServiceNow solutions.
• Develop architectural blueprints for CSM implementations.
• Oversee end-to-end implementation of ServiceNow solutions.

Skills

ServiceNow CSM

Integration experience

Architectural design

Technical leadership

Job description

A recruitment agency is seeking a ServiceNow Technical Architect specializing in Customer Service Management (CSM) for a hybrid role in the United Kingdom. This position involves analyzing business needs and designing scalable solutions using ServiceNow. The ideal candidate will have strong integration experience and provide technical leadership. The role includes overseeing implementations, developing blueprints, and ensuring alignment with business strategies. This contract role lasts for 6 months and offers a market day rate.