ServiceNow Architect certified

Fusion GBS; Sunbury-on-Thames; On-site; GBP 80,000 - 100,000; Full time

Job summary

A leading technology consultancy in the UK is seeking a ServiceNow Architect to oversee the technical implementation of ServiceNow for customers. The role involves managing ServiceNow projects, providing best practice guidance, and mentoring junior team members. Candidates must have at least 7 years of experience in technology implementation, including 4-5 years specifically in ServiceNow. A competitive salary and benefits package are offered.

Benefits

Cycle Scheme

Sports Membership

Flexible bank holidays

Qualifications

• Minimum of 7 years of experience in technology design and implementation.
• At least 4-5 years of direct ServiceNow implementation experience.
• Proven track record of successful ServiceNow project implementations.

Responsibilities

• Manage the implementation of ServiceNow to deliver customer value.
• Translate customer requirements into ServiceNow design.
• Provide best practice implementation guidance.

Skills

Strong implementation knowledge of ServiceNow platform and products

Deep understanding of cloud computing

Strong coding skills in Java and JavaScript

Excellent communication skills

Problem-solving skills

Education

Bachelor's degree in computer science or related field

Tools

ServiceNow

APIs and web services

Cloud platforms (AWS, Azure, GCP)

Job description

About the role :

The ServiceNow Architect will oversee the technical implementation of ServiceNow for Fusion customers. As part of the Fusion professional Service team they will be expected to act as the subject matter expert within Fusion and develop the skills of other Fusion employees. They will also assist in the development of standard services offering that Fusion will sell in the market.

Main Duties & Responsibilities :

ServiceNow Implementation :

• Manage the implementation of ServiceNow implementations to deliver outcomes and value to customer.
• Understand customer requirements and translate these into ServiceNow design to deliver outcomes and value for the customer.
• Provide ServiceNow best practice implementation guidance for the customer and Fusion delivery team.
• Own the technical design for the implementation of the ServiceNow platform based on ServiceNow and industry best practice.

Technical Leadership

• Coach and develop more junior Fusion employees in ServiceNow technology and best practices.
• Develop Fusion standard methodologies and approach to ServiceNow implementation based on Fusion service methodologies.
• Maintain certification in ServiceNow products in ITSM and related products.

Experience :

Minimum of 7 years of experience in technology design and implementation with at least 4-5 years of direct ServiceNow implementation experience as a consultant. Proven track record of successfully directing the implementation of significant ServiceNow projects in ITSM. Demonstrated experience with Agile / Scrum methodologies. Experience in industries relevant to Fusion such as telecoms, retail, utilities etc. Knowledge of specific industry regulations or compliance standards (e.g., ISO 27007, SOC 2, HIPAA, PCI DSS) relevant to MSP operations. Experience with APIs, web services, and integration tools to connect ServiceNow with other enterprise systems.

Skills :

• Strong implementation knowledge of ServiceNow platform and products.
• Deep understanding of modern IT infrastructure, cloud computing (e.g., AWS, Azure, GCP), network architecture, cybersecurity, data management, and common enterprise applications.
• Strong coding skills in Java, JavaScript and other related languages.

Inter-personal Skills

• Excellent communication skills, both written and verbal, with the ability to articulate complex technical concepts to nontechnical audiences and stakeholders at all levels.
• Ability to work in a team both in a leadership position and as a member.
• Strong leadership abilities and the capacity to mentor and guide development team members.
• Problem‑solving skills and the ability to think critically and strategically.
• Ability to work on your own and collaboratively in a fast‑paced environment.

Qualifications :

Bachelor's degree in computer science, Information Technology, or a related field. A master's degree is a plus.

Certifications :

• ITIL V4 Foundation (as minimum)
• ServiceNow certifications such as Certified Technical Architect (CTA), Certified Master Architect (CMA), Certified Application Developer, and / or Certified Implementation Specialist.
• Cloud certification (architect level) on relevant platform e.g. AWS / Azure / Google Cloud.

Our Offer :

We are looking for a new employee for our Professional Service Team in UK. The successful candidate will be offered a competitive salary and extensive social benefits, such as Cycle Scheme, Sports Membership and flexible bank holidays. You will receive training and ongoing professional development to enable you to fulfil your role in the best possible way.

If you are interested, then we should get to know each other! Send your completed application documents to :

Fusion Global Business Solutions
Rosi Gonzalez
TPBN1_UKTJ