ServiceNow Alliance Partner

Vonage; Greater London; On-site; GBP 65,000 - 85,000; Full time

Job summary

A leader in cloud communications in the UK seeks an experienced professional for a ServiceNow Alliance Partner role. You’ll manage relationships and drive referral business, aligning sales strategies to maximize outcomes. Ideal candidates have a Bachelor’s degree and proven experience in partner management, with a passion for collaboration and stakeholder engagement. Join us to innovate communication solutions globally.

Qualifications

• Proven experience in Alliance Partner Management, Partner Sales, or Channel Development.
• Experience within the ServiceNow ecosystem is a plus.

Responsibilities

• Drive ServiceNow referral business.
• Build and manage relationships with ServiceNow teams.
• Align Vonage’s sales reps with ServiceNow counterparts.
• Plan and lead joint field events with ServiceNow.
• Collaborate within Vonage on partner strategy.

Skills

Relationship management

Strategic partnerships

Communication skills

Data analysis

Collaborative problem-solving

Education

Bachelor’s degree in Sales, Marketing, Business, or related field

Job description

Join Vonage and help us innovate cloud communications for businesses worldwide!

At Vonage, we’re redefining how businesses communicate in today’s fast-moving digital, cloud, and real‑time world. Our Sales team is high‑energy, customer‑focused, and relentlessly innovative — committed to delivering cutting‑edge UCaaS, CCaaS, and AI‑powered solutions.

As a ServiceNow Alliance Partner, you’ll be at the forefront of our ServiceNow ecosystem strategy—expanding our footprint and influence by building and managing powerful relationships.

Why this role matters:

The ServiceNow Alliances team is a key growth engine for Vonage—driving pipeline and revenue by aligning our business with Salesforce and its extended ecosystem. This role is perfect for someone who thrives on relationship‑building, strategic partnerships, and go‑to‑market execution.

We’re looking for someone experienced in the ServiceNow ecosystem or with a strong background in partner management or alliances. If this sounds like you—keep reading!

Your key responsibilities:

• Drive ServiceNow referral business
• Build, nurture, and manage relationships with ServiceNow teams and ecosystem partners
• Align Vonage’s sales reps with their ServiceNow counterparts to generate pipeline and close opportunities
• Own executive alignment and sales engagement—position Vonage as ServiceNow’s top communication partner
• Plan and lead joint field events with ServiceNow (both partner‑facing and customer‑facing)
• Collaborate cross‑functionally within Vonage to maintain momentum on partner strategy and joint outcomes
• Coordinate and run interlocks, milestone tracking, and strategy sessions with partners and internal stakeholders
• Drive execution of regional go‑to‑market strategies with ServiceNow and other alliance partners
• Deliver internal training sessions to equip Sales, Product, Services, and Support teams on partner ecosystem updates
• Represent Vonage at industry events, promoting our brand and ecosystem value
• Manage technical and business escalations to maintain partner success and deal velocity
• Execute against established revenue, activity, and relationship goals
• Support ongoing optimization of alliance processes to enhance partner program impact

Who you are:

• A relationship‑driven professional who thrives in a partner‑centric ecosystem
• Experienced in working with alliances, channel sales, or ecosystem partnerships
• Strategic and detail‑oriented with a passion for joint value creation and partner enablement
• Capable of influencing cross‑functional teams and engaging with executive‑level stakeholders
• An excellent communicator—able to tailor messages to various audiences and formats
• Comfortable analyzing complex data and solving problems with a collaborative mindset
• Experience within the ServiceNow ecosystem is a plus

What you'll bring:

• Bachelor’s degree in Sales, Marketing, Business, or a related field
• Proven experience in Alliance Partner Management, Partner Sales, or Channel Development