Service Manager for EL CAMHs Crisis Service and Home Treatment TeamNHS AfC : Band 8c

East London NHS Foundation Trust; Greater London; On-site; GBP 50,000 - 70,000; Full time

Job summary

A prominent healthcare provider in Greater London seeks a skilled leader for a senior role in CAMHS services. The position involves overseeing crisis intervention, home treatment teams, and ensuring high-quality care for children and adolescents. Suitable candidates should have a master's level education in a relevant field and extensive clinical leadership experience. The role offers a chance to significantly impact the mental health of young people while collaborating with various healthcare teams.

Qualifications

• Degree level study or equivalent / Further post degree qualification.
• Experience of providing senior clinical leadership at 8B or above.
• Ability to manage the multiple demands of a senior role.

Responsibilities

• Provide inspirational clinical leadership of multi-disciplinary clinicians.
• Ensure young people have access to evidence based assessment and treatment.
• Lead on the implementation of key CAMHS quality initiatives.

Skills

Clinical leadership

Team management

Multi-agency collaboration

Emotional resilience

Effective communication

Education

Masters degree in a CAMHS related area

Current Registration with appropriate professional body

Job description

Job overview

We are looking for an experienced, highly skilled and motivated leader to manage our CAMHS East London Admission Avoidance Pathway services including the Crisis Service, Home Treatment Team and DBT Service.

This is a three month secondment opportunity to step in a senior leadership role and have oversight of services which are fast paced, with a clear focus on supporting children and young people to remain in familiar environments when they need high levels of support, and avoiding admission to hospital

Main duties of the job

The post holder will form part of the East London Alternatives to Admission Services’ leadership team and be responsible for the delivery of the highest standards of care and services for children and young people experiencing mental health crises and their family / carers.

Working in partnership with the Consultant Psychiatrist and other operational and clinical leads, the post holder will provide inspirational leadership to three teams of multidisciplinary clinicians – ensuring effective, evidence based assessment and treatment, accessible care pathways and a culture of continuous quality improvement.

The post holder will be a senior clinician from a core CAMHS discipline and will be jointly accountable for the clinical leadership of the service. The post holder will report to the Associate Director for overseeing the delivery of EL CAMHS Crisis, HTT and DBT service, bringing together component parts to ensure robust patient safety, improved patient experience and positive clinical outcomes. They will ensure performance and quality targets are met, that access to evidence based interventions is evidenced and lead on developing capability in the team to deliver positive and measurable outcomes for children, young people and their families / carers.

Working for our organisation

Our mission is to make a positive difference to people's lives by improving the quality of life for all we serve. Our values are : We Care, We Respect, We are Inclusive – so we are looking for people who live and breathe these qualities when supporting service users and carers, and in their relationships with colleagues in the Trust and our partner organisations.

Detailed job description and main responsibilities

• To provide inspirational clinical leadership of multi-disciplinary clinicians in both the EL CAMHS Crisis and HTT services to ensure young people have access to evidence based assessment and treatment
• To provide visible leadership in a continuous quest for improving professional development, performance and quality, promoting a clear sense of direction within the EL CAMHS Crisis and HTT fitting with the achievement of the Service’s objectives and modernisation of services
• To support the shaping and development of Service and Trust strategy and support the delivery of CAMHS priorities and objectives through an effective operational multidisciplinary management model.
• To lead on the implementation of key CAMHS quality initiatives ensuring at all times that the care provided to children and young people is of a consistent high quality and is measured using effective outcome measures.
• To ensure that effective operational procedures are in place to allow the delivery of a responsive service that fully meets the relevant needs of the children, young people and their families.
• To develop and maintain an effective communications system for EL CAMHS Crisis and HTT, both internal and external, to ensure colleagues, service users, parents / carers and other stakeholders are kept up to date with current services, service development and opportunities for change
• To ensure EL CAMHS Crisis and HTT effectively takes account of and is actively responsive to the needs of its local communities.
• To work with the Associate Clinical Directors and Consultant Psychiatrist / Joint CTL for EL CAMHS Crisis and HTT to support quality Clinical Governance arrangements are in place within the team, and that these are adhered to and regularly reviewed
• To work within statutory requirements, relevant Trust policies and procedures and local practice guidelines and procedures for the service.
• To maintain a broad-based knowledge of health and social care legislation, policy and clinical practice developments to support effective management decisions in the service.
• To be accountable for clinical risk management and the delivery of safe and effective child mental health services for the populations served by the team
• To have an overview of activity and staffing levels within EL CAMHS Crisis and HTT and to be aware of team members’ job plans and sessional availability.
• To ensure that throughput and performance are managed effectively in EL CAMHS Crisis and HTT - taking responsibility for decision making on referrals, allocation and reviewing episodes of care.
• To provide senior clinical input to EL CAMHS Crisis and HTT on complex cases, and make decisions in the event of disagreement
• To identify performance issues that arise in EL CAMHS Crisis and HTT and address using the established line management arrangements where appropriate, as well as People and Culture policies.

Person specification

Professional Qualifications and training

Essential criteria

• Degree level study or equivalent / Further post degree qualification
• Qualification in a relevant profession such as Nursing, Systemic Psychotherapy, Clinical / Counselling Psychology, Child and Adolescent Psychotherapy, Occupational Therapy, Social Work, Arts Therapies.
• Educated to masters degree level in a CAMHS related area
• Current Registration with appropriate professional body e.g. ACP / HPC / UKCP / NMC

Desirable criteria

• Relevant specialist training or qualifications
• Leadership / management training

Experience

Essential criteria

• Experience of providing senior clinical leadership at 8B or above
• Experience of supervising and line management in a MDT / multi agency context
• Experience of contributing to service developments
• Experience of representing the service at a multi-agency strategic planning level groups
• Experience of partnership working with other agencies
• With other agencies Experience of multiagency consultation and organising and delivering training and presentations
• Experience of performance managing staff within HR processes
• Significant post-qualification experience including substantial multidisciplinary experience of working with children, adolescents, families and groups
• Experience of working with a wide variety of client groups that reflect the full range of clinical severity
• Experience of effective working with multidisciplinary teams and other agencies
• Experience of taking part in a range of quality initiatives to develop practice
• Experience in the use of routine outcome monitoring
• Experience of service user involvement

Desirable criteria

• Experience of managing healthcare assurance systems
• Experience of working in a multicultural environment

Skills and abilities

Essential criteria

• Ability to provide senior clinical leadership and management across disciplines
• Ability to take a lead in service developments
• Ability to liaise and consult with other agencies effectively
• A high level of clinical skill
• Ability to manage the multiple demands of a senior role
• Ability to motivate and inspire others
• Ability to contain and work with organisational stress and hold the stress of others
• Ability to provide and receive highly complex, sensitive or contentious information in a highly emotive and sometimes hostile atmosphere, in a complex range of settings
• Ability to use highly specialist skills of empathy to overcome barriers to understanding and acceptance
• Ability to work autonomously, setting appropriate goals, in accordance with professional ethics guidelines and Trust policies
• Ability to compare and select from a range of treatment options, based on formulation
• Ability to supervise clinically at an advanced level
• Ability to plan, organise and prioritise own workload and support other staff in the same
• Ability to contribute to service management and service development at a senior level
• Ability to provide a culturally competent service
• Ability to innovate on the basis of theoretical knowledge
• Ability to record and report on clinical information
• Financial management and analysis skills
• Excellent communication skills, including report writing and presentations

Desirable criteria

• Skills in project management
• IT skills (Word, Excel and PowerPoint)

Knowledge

Essential criteria

• Advanced knowledge within own clinical discipline and sufficient knowledge of other disciplines / modalities to provide overall mental health leadership in the service area
• Broad theoretical knowledge base in the analysis of highly complex facts or situations to arrive at appropriate formulations
• Knowledge of clinical risk management systems and processes
• Knowledge of relevant legislation and its implications for the CAMHS client group
• Knowledge of current developments within other CAMHS Crisis and Intensive Community Crisis Services

Desirable criteria

• Up to date knowledge of NICE and other best practice guidelines
• Knowledge, understanding and clinical experience with people from diverse ethnic and cultural backgrounds and families with a high level of deprivation, social exclusion and marginalisation