Service Manager (Construction)

VanRath; Belfast; On-site; GBP 45,000 - 55,000; Full time

Job summary

A leading heavy equipment provider in Belfast is seeking an experienced Service Manager to oversee technical support for machinery and manage workshop operations. The role requires background in construction or related sectors, solid understanding of machinery operations, and effective team management skills. Competitive salary between £45,000 and £55,000, plus excellent benefits.

Qualifications

• Experience in construction, access equipment, or agricultural machinery.
• Proven ability to manage team workloads effectively.
• Understanding of hydraulics, electrical systems, and heavy machinery operations.

Responsibilities

• Manage a team providing technical support for machinery.
• Oversee workshop operations and manage workflows.
• Act as point of contact for technical issues and warranty claims.

Skills

Team management

Technical support

Problem resolution

Communication

Job description

Overview

Opportunity: Experienced Service Manager Wanted for Leading Heavy Equipment Provider

Our client, a top supplier of heavy machinery, is looking to hire a committed and skilled Service Manager.

Responsibilities

• Lead and manage a team providing technical support for company machinery, ensuring customers receive timely and dependable service.
• Oversee workshop operations, organize work schedules, manage workflow, and keep customers updated on repair status.
• Serve as the main point of contact for technical issues, ensuring quick problem resolution and accurate record-keeping.
• Collaborate with sales, parts departments, and suppliers to handle technical inquiries and warranty concerns.
• Compile reports and manage the return of parts and evidence related to warranty claims.

Requirements

• Background or familiarity with construction, access equipment, commercial vehicles, agricultural machinery, or related sectors.
• Proven ability in scheduling and managing team workloads effectively.
• Solid understanding of hydraulics, electrical systems, and heavy machinery operations.

Working Details

Working Hours: Monday to Friday, no weekend shifts. This is a permanent role.

Location: Based at the company's Belfast office.

Compensation: Competitive salary between £45,000 and £55,000, plus excellent additional benefits with a reputable company.

How to Apply

For more details about this role or other vacancies in Belfast or across Northern Ireland, please apply through the link below or get in touch confidentially with Jack Groves at Vanrath.