Service Manager

Sunbelt Rentals Limited; Leeds; On-site; GBP 35,000 - 50,000; Full time

Job summary

A leading equipment rental company in Leeds is seeking a Service Manager to assist the Service Centre Manager in driving business performance and achieving high customer satisfaction. The ideal candidate will have supervisory experience in fast-paced environments, excellent communication skills, and knowledge of health and safety practices. The role offers a flexible rewards package, including generous holiday allowances and health initiatives.

Benefits

Generous holiday allowance

Life assurance

Employee recognition awards

Company pension scheme

Mental health awareness initiatives

Qualifications

• Previous experience in a supervisory role, preferably in a fast-paced environment.
• Excellent communication and organizational skills.
• Computer literate with a working knowledge of Microsoft Office.
• Good understanding and experience of managing Health and Safety practices at work.
• Self-motivated with the drive to succeed and to high quality standards.
• Full driving licence.

Responsibilities

• Support the management of the Service Centre team.
• Ensure compliance with Company's contract administration procedures.
• Coach and motivate employees for optimal performance.
• Ensure Health and Safety guidelines are followed.
• Maintain high levels of customer care and service.
• Deputise in the absence of the Service Centre Manager.

Skills

Supervisory experience

Excellent communication

Organizational skills

Microsoft Office proficiency

Health and Safety management

Self-motivated

Full driving license

Job description

We have a fantastic opportunity for a Service Manager to join the Sunbelt Rentals Team. In the role of Service Manager, you will assist the Service Centre Manager to manage all areas and aspects of a busy Service Centre, driving the business forward to ensure targets and the highest possible standards of customer satisfaction are achieved.

You will be responsible for:

• Supporting with the management of the Service Centre team in line with Company policies to maximise the performance of the Service Centre
• Ensuring compliance with Company's contract administration procedures
• Coaching and motivating employees to get the best from your team and deliver an excellent service to all customers
• Ensuring that all aspects of work and process are carried out in-line with Health and Safety guidelines
• Ensuring that the quality of customer care/service and products provided reflect the highest levels of excellence
• Deputising in the absence of the Service Centre Manager

To be successful in this role, you will need:

• Previous experience in a supervisory role, preferably in a fast-paced environment
• Excellent communication and organisational skills
• Computer literate with a working knowledge of Microsoft Office
• Good understanding and experience of managing Health and Safety practices at work
• Self-motivated with the drive to succeed and to high quality standards
• Full driving licence

About Sunbelt Rentals:

Sunbelt Rentals is the leader in equipment rentals in the UK, Ireland, US, and Canada - as well as specialist operations in Europe. We provide a range of solutions to every market and sector, including construction, industrial, energy, infrastructure, government, and events.

What we offer:

We provide an industry-leading flexible rewards package including a generous holiday allowance (with the opportunity to buy and sell annual leave), life assurance, retail discount scheme, employee recognition awards, and a great Company pension scheme. We also prioritise your health, safety, and wellbeing, with initiatives such as our mental health awareness campaign and first-aider programme, as well as access to a 24-7 employee assistance helpline, counselling services, and financial wellbeing support.