Service Engineer

Wolseley UK; Crawley; On-site; GBP 32,000; Full time

Job summary

A leading trade merchant is seeking a Service Engineer based in Gatwick. This full-time position offers a competitive salary of up to £32,000 plus bonuses and excellent benefits. Responsibilities include servicing the hire fleet, attending to customer-owned equipment, and providing technical support. Ideal candidates will have a strong mechanical aptitude, communication skills, and a full driving license. Join a supportive company that values professional development and well-being.

Benefits

Annual leave increasing with service

Generous pension scheme

Bonuses possibility

Healthcare access

Cycle to Work scheme

Qualifications

• Candidates with engineering or automotive-mechanic backgrounds are well suited.
• Hire industry experience is desirable.
• Full driving licence essential for attending breakdowns.

Responsibilities

• Servicing the company’s hire fleet and coordinating with the hire team.
• Servicing customer-owned equipment and attending onsite breakdowns.
• Inspecting returned equipment for damage.
• Supporting customers with repairs onsite or over the phone.

Skills

Mechanical aptitude

Strong communication skills

Customer-focused attitude

Education

Skills or qualifications in mechanics, electronics or hydraulics

Tools

Forklift licence

Job description

Salary:

Up to £32,000 + Bonus + Excellent Benefits

Service Engineer – Gatwick – Fusion Utilities Hire

So, who are we? We are Fusion Utilities Hire, a part of the Wolseley Group – a leading specialist trade merchant across the UK and Ireland. We pride ourselves in putting our people and customers at the heart of everything we do – and best of all, provide opportunities to develop skills and build careers through our award‑winning Wolseley Talent Guild.

Also, did we mention? In addition to the competitive salary, there are also benefits on tap – including...

Annual leave (increasing with length of service), a generous pension scheme (matched up to 9%), potential to earn bonuses, enhanced maternity / adoption leave and access to a great range of online and high street discounts.

We also promote positive health and wellbeing by offering free access to healthcare, our popular YuLife app, our Cycle to Work scheme and more!

As a Service Engineer based in Gatwick you’ll be responsible for:

• Servicing the company’s hire fleet and coordinating with the hire team to ensure equipment is ready ahead of customer demand.
• Servicing customer‑owned equipment and attending onsite breakdowns to provide timely technical support.
• Inspecting returned equipment for damage, triaging customer‑caused issues and liaising with the office to process damage reports.
• Supporting customers with repairs either onsite or over the phone while maintaining full compliance with health and safety requirements.

This is a full‑time, permanent role working 40 hours per week Monday to Friday between 8.00am – 5.00pm

And here’s what we’d like you to have:

• Strong mechanical aptitude with skills or qualifications in mechanics, electronics or hydraulics; candidates with engineering or automotive‑mechanic backgrounds are well suited.
• Hire industry experience is desirable, along with the flexibility to support work on the hire fleet and occasionally travel to other branches if required.
• Full driving licence essential for attending breakdowns; a forklift licence is an advantage.
• Positive, customer‑focused attitude with strong communication skills to deliver clear technical support both face to face and over the phone.

We look forward to receiving your application!