Service Demand Planning Associate

CK Group- Science, Clinical and Technical; Burgess Hill; Hybrid; GBP 60,000 - 80,000; Full time

Job summary

A global diagnostics company is seeking a Service Demand Planning Associate for a six-month contract in Burgess Hill, West Sussex. This role involves optimizing service demand through effective communication and data analysis while supporting hybrid working with two days in the office. Candidates should have experience in demand planning, data analysis, and CRM systems, especially in tech or healthcare environments. Competitive hourly pay is offered, with a focus on collaboration and insight-driven decision-making.

Qualifications

• Previous experience in a demand planning function.
• Experience working with a CRM system and making decisions based on data analysis.
• Previous experience working in a technology-led environment, ideally in healthcare.

Responsibilities

• Use digital tools to monitor demand and supply of service activities.
• Update customers on case changes to maintain effective communication.
• Identify supply issues and collaborate with stakeholders to resolve them.
• Support weekly demand-supply balance meetings with insights.
• Monitor system data quality for optimal performance.

Skills

Demand planning experience

Data analysis skills

CRM system experience

Enterprise information systems

Communication skills

Education

A-level educated or equivalent

Tools

SAP

ERP

Job description

Role Overview

CK Group, a diagnostics company, is recruiting a Service Demand Planning Associate for a six‑month contract at their site in Burgess Hill, West Sussex. The position supports hybrid working, with two days on site each week.

Salary

Hourly: £15.00 – £17.00 PAYE or £19.89 – £22.55 Umbrella (inside IR35)

Responsibilities

• Use digital tools to monitor demand and supply of service activities, exceptions and imbalances.
• Update customers on case changes to maintain effective communication and project success.
• Identify supply issues associated with established plans and collaborate with stakeholders to resolve them.
• Support weekly demand‑supply balance meetings by providing insight that enables specialists to build a supply overview and manage demand.
• Monitor system data quality to ensure optimal process performance.

Qualifications

• Previous experience in a demand planning function.
• A‑level educated or equivalent.
• Experience working with a CRM system and making decisions based on data analysis.
• Essential experience operating enterprise information systems (e.g. SAP, ERP, CRM).
• Previous experience working in a technology‑led environment, ideally in healthcare.

Company

Our client is a global pharmaceutical company with a major presence in the UK. Their purpose is to deliver life‑changing medicines and they are fully science‑led, sharing their work with the scientific, health‑care and business communities within the UK.

Location

Hybrid working with two days per week based at the client’s site in Burgess Hill, West Sussex.

How to Apply

Applicants must be entitled to work in the UK. Please quote the job reference and apply online only.