Service Advisor Motor Trade Job

Tapp Recruit Ltd; Sevenoaks; On-site; GBP 25,000 - 30,000; Full time

Job summary

A high-end automotive service center in Sevenoaks is seeking an experienced automotive service advisor. In this role, you will manage the workflow of the service department and ensure customer satisfaction. The ideal candidate will possess strong organizational skills and a customer-focused mindset. This is a vital role where you will be the first and last point of contact for customers. Join a family-run business that values excellence in service delivery.

Qualifications

• Experience as a service advisor in the automotive sector is preferred.
• Strong customer service skills essential.

Responsibilities

• Manage the workflow of the service department.
• Act as the first and last point of contact for customers.
• Ensure customer satisfaction through service delivery.

Skills

Understanding of Pinnical operating system

Customer focused mindset

Organisational skills

Ability to manage customer expectations

Friendly, approachable manner

Excellent timekeeping

Driving licence

Job description

My Client is looking for an experienced automotive service advisor to help run the workflow of their service department in Sevenoaks.

The client is a high end, independent service centre that operates Monday - Friday and has an outstanding reputation for excellence in the industry.

There is no showroom as this is not a sales site and as such the focus is on service delivery and customer satisfaction only.

As a service advisor you will be responsible for the workflow of up to 10 tech and are the customers first and last point of contact making you vital to the business operation.

This family run service centre is looking for someone who has the following attributes

• Understanding of Pinnical operating system


• A customer focused mindset


• Organisational skills


• Ability to manage customer expectations


• A friendly, approachable manor


• Excellent timekeeping


• And a driving licence

If this feels like it could be you apply below and we look forward to catching up soon