Service Advisor

Octane Recruitment Ltd; Tees Valley; On-site; GBP 26,000 - 35,000; Full time

Job summary

A leading automotive recruitment agency in Tees Valley is seeking a Service Advisor. This role involves welcoming customers, managing service bookings, and upselling products. Ideal candidates will have dealership experience and a full UK driving licence. The position offers a competitive basic salary of £26,000 with OTE of £35,000, as well as benefits like training opportunities and a pension scheme. If you're looking for a long-term career in a reputable dealership, we encourage your application.

Benefits

Training and development opportunities

Great pension scheme

Company Discounts

Qualifications

• Proven experience as a Service Advisor within a dealership, bodyshop, or independent workshop.
• A full UK driving licence.
• Willing to work weekends.

Responsibilities

• Welcome customers for scheduled and unscheduled servicing and repairs.
• Book vehicles into the workshop and provide updates on progress.
• Support the aftersales team and assist the Service Manager with daily operations.
• Manage customer expectations with professionalism.
• Upsell additional products and services.

Skills

Proven customer service skills

Excellent communication skills

Upselling abilities

Job description

Service Advisor

Location: Darlington
Basic Salary: £26,000 - OTE £35,000
Hours of Work: Monday to Friday 8.00am – 5.30pm - 1 Hour Lunch
Ref - 29494

We’re recruiting a Service Advisor to join our client in Darlington - one of the leading main dealer groups, representing some fantastic automotive brands. This is an excellent opportunity to build a long-term career as a Service Advisor with progression opportunities at a reputable dealership. If you’re an experienced Service Advisor seeking a new challenge, we’d love to hear from you!

Benefits for Service Advisor

• Training and development opportunities for career progression
• Great pension scheme
• Company Discounts

Service Advisor Duties

• Welcome customers bringing their vehicles in for scheduled and unscheduled servicing and repairs
• Book vehicles into the workshop and provide updates on progress
• Support the aftersales team, including workshop controllers, and assist the Service Manager with the day to day running of a busy department
• Manage customer expectations with a consistently professional approach
• Upsell additional products and services to new and existing customers

Service Advisor Requirements

• Proven experience as a Service Advisor within a dealership, bodyshop, or independent workshop
• A full UK driving licence
• Willing to work weekends

How to Apply

If you are interested in applying for this Service Advisor vacancy, then please send your CV and I will contact you on receipt.

All applications will be treated with the utmost confidentiality.

Consultant: Bethany Bishop NTHOJ