Service Advisor

KPI People; Sidcup; On-site; GBP 28,000 - 40,000; Full time

Job summary

A leading motor trade main dealership in Sidcup seeks a Service Advisor to join their Aftersales team. The role involves meeting customers, managing vehicle service processes, and ensuring high customer satisfaction. Ideal candidates should have relevant experience in motor trade service advising along with a valid UK driving license.

Benefits

Great Benefits Package

Qualifications

• 12 months Motor Trade Service Advisor experience required.
• Full UK Driving Licence essential.
• Kerridge or Pinnacle Experience desirable.

Responsibilities

• Meet and greet customers.
• Explain work due on vehicles and invoicing.
• Update customers on vehicle progress.

Skills

Customer Service

Liaising

Invoicing

Job description

Service Advisor – Sidcup -
Basic Salary - £28,000 –
OTE - £36,000 uncapped –
Great Benefits Package -

Our client, a busy franchised motortrade main dealership in Sidcup Surrey has the requirement for a Service Advisor to join their successful Aftersales team.

Responsibilities

As a Service Advisor in a Franchised Motor trade Main dealer your responsibilities will include:

Meet and Greet Customers.
Explain to customers the work due to be carried out on their vehicle.
Accurate completion of courtesy car insurance paperwork.
Calling customers with progress updates and advise of any work needed.
Liaising with the Workshop, Parts Department, Valeting Team and Drivers.
Invoicing work carried out.
Invoice explanation and taking payment.
Quoting, introducing and selling of Service Plans.
Ensuring all Warranty paperwork is correctly completed.
Delivering the highest level of customer service at all times.

Experience, Skills & Qualifications

Essential Requirements:

12 months Motor Trade Service Advisor experience
Full UK Driving Licence

Desirable Requirements:

Franchised Dealership Experience
Kerridge or Pinnacle Expereince

Remuneration & Benefits

Basic Salary of £28,000
On Target Earnings of £36,000 but yuo can earn more.
Great Benefits Package