Service Advisor

Flame Recruitment; Milton Keynes; On-site; GBP 28,000 - 35,000; Full time

Job summary

A leading automotive recruitment firm is looking for a Service Advisor in Milton Keynes. The successful candidate will join a dynamic team, ensuring high levels of customer service and managing vehicle servicing needs. Candidates must have experience in an automotive setting and possess a full UK driving licence. This role offers a competitive basic salary with an OTE, complemented by benefits and a focus on work-life balance, with no weekend shifts required.

Qualifications

• Previous experience as a Service Advisor in a dealership or workshop.
• Full UK driving licence.
• The right to work in the UK.

Responsibilities

• Responding to customer requests.
• Booking in vehicles for service/repair.
• Checking in vehicles.
• Track vehicle through the workshop.
• Handover the vehicle.
• Achieve incremental sales.
• Manage your own performance.
• Deal with customer complaints.

Skills

Excellent customer service skills

Use technology effectively

Job description

Job Overview

ROLE: Service Advisor
LOCATION: Milton Keynes
SALARY: 28.6k basic, 35k OTE + benefits
HOURS: Monday to Friday 8.00 – 6.00 – NO WEEKEND ROTA!

Responsibilities

• Responding to customer requests


• Booking in vehicles for service / repair


• Checking in vehicles


• Track vehicle through the workshop


• Handover the vehicle


• Achieve incremental sales


• Use technology effectively


• Manage your own performance


• Contribute to effective working


• Deal with customer complaints


• Contribute to improved service processes

Qualifications & Experience

• Previous Service Advisor / Aftersales Advisor in a main dealership or independent workshop


• Excellent customer service skills


• Full UK DL

Requirements

• Service or Aftersales Advisor background within the UK automotive industry


• Full UK driving licence


• The right to work in the UK (sponsorship is not available)

Apply

To apply for this Service Advisor / Aftersales Advisor vacancy, please get in touch with Flame Recruitment.

Flame Recruitment specialises in automotive industry roles, supporting career growth across the motor trade. We have thousands of vacancies throughout the UK — from admin to senior management.