Service Advisor

Perfect Placement UK Ltd; Coalville; On-site; GBP 31,000 - 32,000; Full time

Job summary

A local automotive garage is seeking a high-performing Service Advisor to enhance customer service in their busy department. Responsibilities include communicating with customers, producing job cards, and preparing invoices. Ideal candidates will have customer service experience, be excellent communicators, and possess upselling skills. The role offers a salary of up to £31,000 with OTE of around £32,000.

Benefits

No weekends

Recognition for contributions

Competitive salary

Qualifications

• Experience in a customer service role within the motor trade is beneficial.
• Ability to upsell on service work and service plans.
• Customer focused and an excellent communicator.

Responsibilities

• Communicate with customers about service and repair work required.
• Produce job cards on in-house computer systems.
• Update customer and vehicle records.
• Prepare and complete invoices.
• Advise customers on estimated costs and timescales.

Skills

Customer service experience

Ability to upsell

Excellent communication

Familiarity with Motor Dealership Database Software

Job description

We are currently advertising on behalf of a local Automotive Independent Garage, who are currently recruiting for a Service Advisor to assist in their busy Service Department in the Warrington area.

Our Motor Trade Client is seeking a Service Advisor who is high performing and can provide only the best level of customer service.

Benefits

• Basic salary - £31,000
• No weekends!
• A place where your contribution is noticed and appreciated!
• Leading Independent Garage

Requirements

• A working experience within a Customer Service based role within the motor trade is beneficial.
• The ability to upsell on service work and service plans
• Customer Focused and an excellent communicator
• Familiarity with using Motor Dealership Database Software

Duties of role

• Professionally communicate with customers about service and repair work required on their vehicle
• Produce Job Cards on in-house computer systems
• Update Customers and Vehicle Records
• Prepare and complete Invoices
• Advise Customer on estimated costs of repairs and timescales of work due to be completed
• Other Ad-Hoc Duties as the role requires

For your hard work, our client is offering a salary of up to £31,000 with OTE of circa £32,000.

To apply for this Service Advisor position, please forward your CV to Matt Cross quoting the job reference number or call our office for a chat about this position.

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