Service Advisor

autoskills-uk; Cambridgeshire and Peterborough; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading automotive service provider in Peterborough is seeking a Service Advisor to handle service bookings, ensure workshop efficiency, and upsell services. Candidates must have prior experience in a similar role and familiarity with DMS systems like Kerridge and a full UK driving license. The role offers a basic salary of up to £30,000 plus bonus.

Qualifications

• Must have previous experience as a Service Advisor.
• Knowledge of Kerridge / 1 Link / Pinnacle or similar DMS systems required.
• Full manual UK Driving Licence essential.

Responsibilities

• Arranging Service Department bookings.
• Ensure efficient workshop loading while meeting customer requirements.
• Upselling works and informing customers about special offers.

Skills

Customer service

Upselling

Workshop efficiency

Tools

Kerridge

1 Link

Pinnacle

Job description

Overview

Service Advisor
Basic Salary: Up to £30,000 + Bonus
Location: Peterborough

Responsibilities

• Arranging Service Department bookings.
• Ensure efficient workshop loading, whilst attending to all customer requirements to the expected standards.
• Upselling works to be completed and special offers/Service Plans.

Qualifications

• Must have previous experience as a Service Advisor
• Kerridge / 1 link / Pinnacle systems knowledge or similar DMS System
• Previous experience Upselling
• Full manual UK Driving Licence

Please contact Lorna @ Auto Skills and quote job number: 49242