Service Account Manager

Rise Technical Recruitment Limited; Telford; On-site; GBP 28,000; Full time

Job summary

A leading recruitment agency in Telford is seeking a Service Account Manager to enhance customer service and boost sales through an upselling commission scheme. The ideal candidate will possess strong customer service skills and experience in sales, contributing to the company's reputation for excellence within the industry. This role offers a competitive salary of £28,000 plus commission and benefits.

Benefits

Commission

Training

Company Benefits

Qualifications

• Experience in a similar role with strong customer service skills.
• Confident in preparing quotations and managing enquiries.
• Proven sales or upselling experience.

Responsibilities

• Handle customer enquiries, quotations, and order processing.
• Provide excellent customer support and build lasting relationships.
• Identify opportunities to upsell products and services to meet sales targets.

Skills

Customer service

Sales experience

Order processing

Quotation preparation

Job description

Overview

Service Account Manager
Telford
£28,000 + Commission + Training + Company Benefits

Excellent opportunity for someone experienced in customer service to join a successful and well-established company in a role that offers good work life balance and the opportunity to boost earnings through commission. On offer is a role where you will play a key part in maintaining this company's excellent reputation and join a dedicated and experienced team. This company are leaders within their industry and are known for providing exceptional service to customers both in the UK and internationally. Specialising in dust and mist extraction, they are part of a wider group of specialist companies.

The day-to-day of this role includes providing excellent customer service through receiving and evaluating enquiries, preparing quotations, and processing orders. There is also an element of sales and upselling with a target-based commission scheme. The ideal candidate for this role will be experienced in a similar position, with a proven record of customer service and sales.

The Role

• Handle customer enquiries, quotations, and order processing
• Provide excellent customer support and build lasting relationships
• Identify opportunities to upsell products and services to meet sales targets

The Person

• Experience in a similar role, with strong customer service skills
• Confident in preparing quotations, processing orders, and managing enquiries
• Proven sales or upselling experience
• Based locally to Telford

Reference Number: BBBH262266

To apply for this role or to be considered for further roles, please click "Apply Now" or contact Eve Terry at Rise Technical Recruitment. Rise Technical Recruitment Ltd acts as an employment agency for permanent roles and employment business for temporary roles. The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set. We are an equal opportunities employer and welcome applications from all suitable candidates.