Service Account Manager

Rise Technical Recruitment; Shrewsbury; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading recruitment agency is seeking a Service Account Manager in Telford. The role focuses on handling customer enquiries, providing excellent service, and upselling products. Ideal candidates will have strong customer service skills and proven experience in sales. This position offers a salary of £28,000 plus commission and training.

Benefits

Commission

Training

Company benefits

Qualifications

• Experience in a similar role with strong customer service skills.
• Confident in preparing quotations and processing orders.
• Proven experience in sales or upselling.

Responsibilities

• Handle customer enquiries, quotations, and order processing.
• Provide excellent customer support and build lasting relationships.
• Identify opportunities to upsell products and meet sales targets.

Skills

Customer service skills

Sales or upselling experience

Job description

Overview

Service Account Manager – Telford

£28,000 + Commission + Training + Company Benefits

Excellent opportunity for someone experienced in customer service to join a successful and well-established company in a role that offers good work life balance and the opportunity to boost earnings through commission. On offer is a role where you will play a key part in maintaining this company's excellent reputation and join a dedicated and experienced team. This company are leaders within their industry and are known for providing exceptional service to customers both in the UK and internationally. Specialising in dust and mist extraction, they are part of a wider group of specialist companies.

Responsibilities

• Handle customer enquiries, quotations, and order processing
• Provide excellent customer support and build lasting relationships
• Identify opportunities to upsell products and services to meet sales targets

The Role

Handle customer enquiries, quotations, and order processing. Provide excellent customer service through receiving and evaluating enquiries, preparing quotations, and processing orders. There is also an element of sales and upselling with a target-based commission scheme.

The Person

• Experience in a similar role, with strong customer service skills
• Confident in preparing quotations, processing orders, and managing enquiries
• Proven sales or upselling experience
• Based locally to Telford

Reference Number: BBBH(phone number removed)

To apply for this role or to be considered for further roles, please click "Apply Now" or contact Eve Terry at Rise Technical Recruitment.

Rise Technical Recruitment Ltd acts an employment agency for permanent roles and employment business for temporary roles.

The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set. We are an equal opportunities employer and welcome applications from all suitable candidates