Senior Worldwide Sales Specialist, Amazon Connect

Amazon.com, Inc; Camden Town; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading cloud technology company in the UK is seeking a passionate sales specialist to transform customer experiences through innovative cloud solutions. The ideal candidate will have expertise in Enterprise technology sales, strong communication skills, and the ability to engage with executive leadership. This role combines strategic thinking and customer engagement to drive impactful results.

Qualifications

• Proven expertise in Enterprise technology sales or consulting.
• Ability to communicate effectively with C-Suite and non-technical audiences.
• Comprehensive knowledge of cloud technologies, including public and hybrid platforms.

Responsibilities

• Develop and implement strategic go-to-market approaches.
• Engage with executive leadership to understand business challenges.
• Craft compelling value propositions addressing customer needs.

Skills

Enterprise technology sales

Contact center operations

Proficiency in English communication

Negotiating customer agreements

Matrix sales environments

Knowledge of cloud technologies

Job description

Overview

Join our dynamic team and become a strategic partner in transforming how businesses connect with their customers through innovative cloud technologies. We're seeking a passionate sales specialist who can bridge technology and business strategy to drive transformative customer experiences.

Responsibilities

• Develop and implement strategic go-to-market approaches for Amazon Connect, targeting specific domains and customer segments
• Engage with executive leadership to understand complex business challenges and propose innovative cloud solutions
• Serve as the primary business specialist for customer services within your assigned territory
• Craft compelling value propositions that directly address customer needs and demonstrate AWS\'s unique capabilities
• Collaborate with global system integrators to deliver transformative customer projects

A day in the life

Your day will be a blend of strategic thinking, customer engagement, and business innovation. You\'ll collaborate with business leaders, dive deep into complex customer challenges, and craft tailored propositions that unlock new potential for organisations across various industries.

About the team

We are the Amazon Connect team, dedicated to positioning AWS as the premier provider for contact centre solutions. Our mission is to help customers reimagine their customer interactions through secure, scalable, and innovative cloud native services. We\'re not just selling technology; we\'re enabling CX transformation that empowers businesses to connect with their customers like never before.

Qualifications

• Proven expertise in Enterprise technology sales, or consulting
• Comprehensive understanding of contact center operations, business, and technology
• Proficiency in English communication
• Ability to communicate effectively with C-Suite, Executive, Business, and non-technical audiences; demonstrated credibility as a business advisor to executive leadership
• Experience negotiating complex customer and partner agreements
• Proven success in matrix sales environments
• Comprehensive knowledge of cloud technologies, including public and hybrid cloud platforms

Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice to know more about how we collect, use and transfer the personal data of our candidates.

Amazon Web Services (AWS) is the world\'s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that\'s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Inclusive Team Culture

AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do.

Mentorship & Career Growth

We\'re continuously raising our performance bar as we strive to become Earth\'s Best Employer. That\'s why you\'ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

Work/Life Balance

We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there\'s nothing we can\'t achieve.