Senior Support Worker- Imaging- Fluoroscopy

Lancashire Teaching Hospitals NHS Foundation Trust; Hitchin; On-site; GBP 18,000 - 22,000; Full time

Job summary

A healthcare provider in the UK seeks an individual dedicated to providing high-quality personalized care. Responsibilities include assisting in patient safety and resolving issues, along with developing one's own competencies. Candidates must have GCSEs in English and Mathematics and NVQ Level 2 in Care. We also welcome those who wish to apply for adjustments during the hiring process.

Qualifications

• Demonstrates an understanding of the role of a band 3 assistant.
• Able to process information according to local and national requirements.
• Awareness of confidentiality concepts.

Responsibilities

• Provide good quality personalized care.
• Assist in maintaining patient safety and standards of care.
• Actively try to resolve local issues and complaints.

Skills

Health & Safety awareness

Customer care skills

Confidentiality awareness

Basic IT skills

Understanding of medical terminology

Education

GCSE in English and Mathematics - grade C/4 or above

NVQ Level 2 Care or Equivalent

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

Job description

Overview

This job is brought to you by Jobs/Redefined, the UK's leading over-50s age inclusive jobs board.

Detailed job description and main responsibilities

Duties to include, but not be limited to:

• Provide good quality personalised care in accordance with agreed local and national standards
• Undertake duties relevant to the clinical area following achievement of competencies
• Assist to maintain patient safety, confirming to health, safety and security legislation, policies, procedures and guidelines
• Assist in maintaining standards of care to improve the patient experience and outcome of care
• Promote equality in care and practice by recognising, respecting and meeting the needs and choices of individuals
• Contribute to maintaining safe, clean and productive environments, compliant with standards for hygiene and cleanliness
• Actively try to resolve issues and complaints at local level and then report the outcome to line manager
• Maintain and develop own competence
• Process information according to local and national requirements

Are you interested in a new challenge? we will offer a full induction, familiarisation and other development opportunities to the right individual.

Person specification

Qualifications and Education

Essential criteria

• GCSE in English and Mathematics - grade C/4 or above OR Level 2 Functional Literacy & Level 2 numeracy skills
• NVQ Level 2 Care or Equivalent (to work towards level 3 within 18 months of start date)

Desirable criteria

• Basic IT skills
• NVQ Level 3 in care
• Care Certificate
• Evidence of Continued Personal Development & Self reflection

Knowledge & Experience

Essential criteria

• Aware of the concept and application of confidentiality
• Able to demonstrate Health & Safety awareness
• Demonstrates an understanding of the role of a band 3 assistant.
• Knowledge & Understanding of Medical terminology
• Proficient in the use of Microsoft Word, Excel & Outlook
• Experience of working with the public and customer care skills

Desirable criteria

• Previous experience working in an acute healthcare setting
• Understanding of imaging procedures
• Evidence of working at Band 2/3 in a caring environment
• Knowledge of IR terminology, treatments and interventions
• Previous experience working in a Radiology setting

We are committed to promoting equality of opportunity, celebrating and valuing diversity and eliminating any form of unlawful discrimination across our workforce. All individuals regardless of race, age, disability, ethnicity, nationality, gender, gender reassignment, sexual orientation, religion or belief, marriage and civil partnership, neurodiversity or veteran status are encouraged to apply for this post.

We recognise that the recruitment process may present barriers for some and you may need personal adjustments to enable you to participate in our recruitment process. Please make contact with the recruitment team at the earliest opportunity to ensure that measures can be put in place to enable your application for this post.