Senior Supervisor

Daniel Owen Ltd; London; On-site; GBP 50,000; Full time

Job summary

A respected housing maintenance contractor is seeking a Senior Supervisor for social housing in North London. The role involves leading a team to deliver high-quality repairs, overseeing daily operations, and ensuring compliance with health and safety standards. The ideal candidate has strong supervisory experience, excellent leadership skills, and a full UK driving licence. Benefits include a competitive salary of £50,000, a company vehicle or car allowance, and opportunities for career progression.

Benefits

Company vehicle or car allowance

Clear progression pathway into Contracts Management or Project roles

Qualifications

• Proven experience in a supervisory or managerial role within social housing repairs.
• Sound knowledge of health & safety legislation.
• Full UK driving licence and willingness to travel.

Responsibilities

• Lead a team delivering responsive repairs and void works.
• Oversee daily scheduling and performance monitoring.
• Act as the first point of contact for escalated tenant issues.

Skills

Supervisory experience

Leadership skills

Knowledge of health & safety legislation

Understanding of responsive repairs

Familiar with job scheduling software

Job description

Overview

Job Title: Senior Supervisor - Social Housing

Location: North London

Salary: £50,000 per annum

Contract Type: Permanent, Full-Time

What You'll Do

• Lead a team of operatives, contractors, and junior supervisors delivering responsive repairs and void works across a large portfolio of social housing properties.
• Oversee daily scheduling, workload distribution, and performance monitoring to ensure KPIs and SLAs are consistently met or exceeded.
• Act as the first point of contact for escalated issues relating to tenant satisfaction, service quality, and operational challenges.
• Work collaboratively with the contract manager, planners, and client-side stakeholders to ensure seamless service delivery.
• Monitor health and safety compliance across all sites, conducting audits and implementing corrective actions as required.
• Support in the recruitment, onboarding, and ongoing development of site-based teams.
• Produce regular reports on performance, compliance, and workforce productivity.
• Drive a culture of continuous improvement, resident satisfaction, and team accountability.

Requirements

• Proven experience in a supervisory or managerial role within social housing repairs, maintenance, or a similar property services environment.
• Strong understanding of responsive repairs, voids, and planned works processes.
• Excellent leadership and people management skills, with the ability to mentor and motivate teams effectively.
• Sound knowledge of health & safety legislation (e.g., CDM, COSHH, etc.).
• Familiarity with housing management systems and job scheduling software.
• Full UK driving licence and willingness to travel across North London as required.

What’s On Offer

• Competitive salary of £50,000 per annum
• Company vehicle or car allowance
• Clear progression pathway into Contracts Management or Project roles

Why Apply?

This is an excellent opportunity to join a respected housing maintenance contractor with a strong pipeline of work across North London. If you're looking for the next step in your supervisory career—with real autonomy and influence—this could be the role for you.