Senior Services Manager

Home Group; Dewsbury; On-site; GBP 28,000 - 31,000; Full time

Job summary

A leading care organization in Dewsbury seeks a Senior Services Manager to lead person-centred services across multiple locations. The role focuses on inspiring teams, ensuring compliance with safety standards, and managing budgets. Ideal candidates will have experience in care environments and possess strong people skills. Join a supportive workplace that values inclusion and personal growth, with benefits including 34 days of leave, paid volunteering time, and a comprehensive health cash plan.

Benefits

34 days leave

Paid time off for volunteering

Matching pension contributions

Health cash plan covering dental and therapies

Excellent training package

Qualifications

• Experience of managing supported or care environments.
• Experience in managing multiple services and/or managers.
• Passion for advocacy and customer support.

Responsibilities

• Lead, coach, and inspire the team to deliver person-centred services.
• Act as Safeguarding Lead ensuring customer safety and compliance.
• Manage contracts, budgets, and KPIs while building relationships.
• Oversee health and safety checks and accurate service records.

Skills

Strong people skills

Understanding of customer circumstances

Experience in people management

Knowledge in housing management

Job description

Job Description

Senior Services Manager -(251836)

Description

Senior Services Manager

Salary £28,174 to £30,804 per annum plus cash Health Plan and on-call shift payment of £14.30 per session

Permanent, Full Time (37.5 hpw)

West Yorkshire – Ravensthorpe, Mirfield and Batley

We can’t offer a CoS for this role

Home, a place where you belong

Lead with purpose across Queen Street (7 beds), Calder House (6 beds) and Batley, where you’ll inspire teams, support residents to thrive, and be welcomed by colleagues who make you feel at home (with brilliant cooking often on the table).

What you’ll do

• Lead, coach, and inspire your team to deliver person‑centred services, measured through KPIs, surveys, and performance outcomes.
• Act as Safeguarding Lead, ensuring customer safety, wellbeing, and compliance with safeguarding standards.
• Oversee health and safety checks, risk assessments, and accurate service records.
• Manage contracts, budgets, and KPIs while building strong relationships with stakeholders and commissioners.
• Balance operational delivery with flexibility, managing your diary, adapting hours to customer needs, and providing paid on‑call cover.
• Use technology confidently for planning, training, record‑keeping, and team collaboration.

Why join us

This is more than a job; it’s your chance to make a real difference and grow as a leader in a workplace that truly cares. Be part of one of the UK’s top 10 Great Places to Work!

You have

• Strong people skills to motivate, support growth, and challenge behaviours that don’t align with organisational values.
• A deep understanding of customer circumstances and a passion for advocacy.
• Experience of managing supported or care environments; experience in housing management is desirable.
• Experience in people management, including managing multiple services and / or managers.

Stronger together

We do our best work when we’re ourselves. That’s why inclusion, wellbeing, and our diversity networks help make Home Group a great place to work!

The practical bits

• A vehicle insured for business use (mileage reimbursed).

You’ll need an Enhanced DBS check done and we pay for that.

What’s in it for you?

• 34 days leave, pro‑rated (including bank holidays and a “me day”)
• Paid time off for volunteering
• Matching pension contributions (up to 7%, with life assurance of 3× Basic Salary)
• Save up to £1140 yearly with our health cash plan, covering dental, optical, and therapies
• Career path with development and an excellent training package
• Excellent benefits and rewards including supermarket discounts and travel expenses

Find out more

Click