Senior Scheduling & Account Manager – Vehicle Testing

Government Recruitment Service; Sheffield; On-site; GBP 40,000 - 55,000; Full time

Job summary

A public service organization in the United Kingdom is looking for a Senior User/Owner for strategic projects impacting vehicle testing services. The role involves leading frontline teams, managing relationships with customers, and ensuring high-quality testing services. Candidates should possess strong communication and analytical skills and experience in stakeholder engagement. Benefits include generous annual leave and flexible working options.

Benefits

28.97% employer pension contribution

25 days annual leave plus bank holidays

Flexible working options

Qualifications

• Experience in engaging with a wide range of stakeholders.
• Proven experience in delivering change.
• Excellent communication and report writing skills.

Responsibilities

• Lead frontline teams and represent DVSA across the sector.
• Provide regular reporting to senior stakeholders.
• Act as the Operational lead for service delivery and quality standards.
• Develop collaborative working relationships with internal stakeholders.
• Ensure high performance in account management and scheduling teams.

Skills

Communication skills

Stakeholder engagement

Change management

Analytical skills

Report writing

Job description

A public service organization in the United Kingdom is looking for a Senior User/Owner for strategic projects impacting vehicle testing services. The role involves leading frontline teams, managing relationships with customers, and ensuring high-quality testing services. Candidates should possess strong communication and analytical skills and experience in stakeholder engagement. Benefits include generous annual leave and flexible working options.