Senior Sales Assistant (12 hours contract)

Heron Food; Chester-le-Street; On-site; GBP 40,000 - 60,000; Part time

Job summary

A leading grocery retailer in Chester-le-Street is seeking a Senior Part-Time Sales Assistant. You will play a key role in leading the store team, ensuring exceptional customer service, maintaining presentation standards, and managing stock. The position offers a salary of up to £12.21 per hour, enhancing to £12.50 for management duties. Join a supportive environment with various career development opportunities and a strong focus on teamwork and leadership.

Benefits

10% discounts at Heron Foods and B&M stores

Access to tailored training and leadership programs

24/7 GP access for you and your family

Confidential wellbeing support and recognition rewards

Qualifications

• Friendly and approachable manner with a passion for leadership.
• Strong work ethic in a busy, fast-moving workplace.
• Previous leadership experience in retail or hospitality.
• Key-holder experience is a plus.

Responsibilities

• Support and motivate the team to deliver exceptional results.
• Ensure high standards of customer service and resolve queries effectively.
• Maintain impeccable store presentation with well-stocked and tidy shelves.
• Assist with stock management and oversee deliveries.
• Act as a keyholder and take responsibility for the store when management is absent.

Skills

Leadership

Customer service

Team motivation

Multitasking

Job description

Discover Your Next Opportunity: Senior Part-Time Sales Assistant at Heron Foods

Location: Chester Le Street, County Durham, DH3 3BL

Salary: Up to £12.21 per hour (enhanced to £12.50 when on management duties)

Hours: 12 hours per week

Why Heron Foods?

Be part of a fast-growing company with over 340 stores and counting. Every day brings new challenges, and you’ll never find yourself without something meaningful to do. As a Senior Sales Assistant, you’ll enjoy a supportive team environment where your leadership truly matters.

Take advantage of a range of benefits, including:

• Discounts: 10% off at both Heron Foods and B&M stores.
• Career Development: Access to tailored training and leadership programs like “Future Flyers.”
• Wellbeing Support: 24/7 GP access for you and your family, plus free, confidential assistance.
• Recognition & More: From long‑service rewards to exclusive discounts and additional perks.

What You'll Do

As a Senior Part-Time Sales Assistant, you’ll take on a key leadership role to keep the store running smoothly and successfully. Your responsibilities will include:

• Supporting and motivating the team to deliver exceptional results.
• Ensuring high standards of customer service and resolving queries effectively.
• Maintaining an impeccable store presentation with well‑stocked and tidy shelves.
• Assisting with stock management and overseeing deliveries.
• Acting as a keyholder and taking responsibility for the store in the absence of management (including store openings and closes).

Fast-Paced and Rewarding

At Heron Foods, no two days are the same. From supporting your team on the shop floor to stepping into a management role when needed, you’ll thrive in a busy, fast‑paced environment. You’ll play a vital role in achieving store goals and fostering a positive, close‑knit team culture.

What We're Looking For

• A friendly, approachable, and professional manner with a passion for leadership.
• A strong work ethic and the ability to thrive in a busy, fast‑moving workplace.
• Previous leadership experience in retail or hospitality, with bonus points for key‑holder experience.
• The ability to juggle multiple tasks and take ownership when stepping into a supervisory role.

Apply Today:

Don't wait—apply early, as this opportunity may close sooner than expected!

At Heron Foods, diversity is at the heart of our values, and we are proud to be an equal opportunity employer.

Take the next step in your career and join a team where your leadership makes a real impact. Apply now!