Senior Product Manager - FTC, EU ATS Programs

Amazon Jobs; Greater London; On-site; GBP 150,000 - 200,000; Full time

Job summary

A leading global e-commerce company in Greater London is seeking a detail-oriented Sr. Program Manager to drive innovation and manage programs in their operations network. The successful candidate will have a strong background in product management, demonstrated ability to influence senior leadership, and experience in end-to-end product delivery. This role offers an exciting opportunity to define business strategies and enhance customer experience while maintaining operational excellence.

Qualifications

• Proven experience driving program management for roadmap strategy.
• History of end-to-end product delivery and feature tradeoffs.
• Ability to influence leadership with data-driven insights.

Responsibilities

• Own and implement programs from scoping to delivery.
• Coordinate requirements with Sr. Program Managers.
• Analyze data to ensure program quality and target dates.

Skills

Detail-oriented

Technically skilled

Customer-obsessed

Strong communication

Data analysis

Education

Bachelor’s degree or equivalent

Tools

Excel

SQL

Access

Job description

Overview

Amazon Operations is looking for a detail-oriented, methodical, technically skilled, innovative, hands‑on, and customer‑obsessed Sr. Program Manager. In this role, you will encourage innovation in Amazon’s operations network, define, scope, and implement new ideas to deliver the highest quality customer experience while minimizing cost and improving speed of service. You will work on defining the business strategy to transform the current operations environment while influencing senior leadership on the direction for the operations business.

Key Responsibilities

• Own a program from scoping and creation through implementation.
• Coordinate collection and implementation of requirements with a team of Sr. Program and Product Managers.
• Define, prioritize, and plan resources and technical requirements needed for programs to be delivered on time.
• Generate program adoption and ensure effective implementation with external stakeholders.
• Write and review business cases, perform supporting research and analysis, and define the product development from design to release.
• Communicate clearly, precisely, and regularly with all stakeholders, including ongoing project and program status reports.
• Retrieve and analyze data using Excel, Access, SQL, or other data management systems.
• Monitor project execution and ensure that the program delivery meets quality levels and target dates, maintaining overall integrity.

Qualifications

• Bachelor’s degree or equivalent.
• Experience owning and driving roadmap strategy and definition.
• Experience with end‑to‑end product delivery.
• Experience with feature delivery and tradeoffs of a product.
• Experience as a product manager or owner.
• Experience owning technology products.
• Experience with product cycles of 6+ months.
• Experience in product or program management, product marketing, business development, or technology.
• Experience influencing senior leadership through data‑driven insights.
• Experience working across functional teams and senior stakeholders.

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