Senior Product Manager

HSBC; Greater London; Hybrid; GBP 70,000 - 90,000; Full time

Job summary

A leading global bank is seeking an experienced Senior Product Manager in London to focus on the development and integration of payment solutions. The ideal candidate should have a deep understanding of Payments and Cash Management, and proven experience in banking or fintech environments. This hybrid role requires strong communication skills and a customer-centric approach to product development and management. Benefits include a competitive salary, healthcare, and a diverse workplace environment.

Benefits

Private healthcare

Enhancements for maternity and adoption pay

Generous pension scheme

Qualifications

• Strong knowledge and experience in Payments and Cash Management.
• Proven experience as a Product Manager in banking, fintechs or Open Banking.
• Track record of delivering integrations with financial platforms.

Responsibilities

• Set the direction for development of new product solutions.
• Work closely with external partners for technical integrations.
• Track integration performance and improve customer outcomes.

Skills

Payments and Cash Management

Product Management in banking

Customer-centric mindset

Communication ability

Job description

As an HSBC employee in the UK, you will have access to tailored professional development opportunities and a competitive pay and benefits package. This includes private healthcare for all UK-based employees, enhanced maternity and adoption pay and support when you return to work, and a contributory pension scheme with a generous employer contribution.

We are currently seeking an experienced individual to join this team in the role of Senior Product Manager.

This role is responsible for the development, commercialisation, and risk management for Deep Integrations, Connected Banking within Client Connectivity across transaction banking (GPS, GTS, and MSS). Successful execution in this role requires strong engagement and partnership with frontline teams, technology, risk and operational teams across the globe.

In this role, you will:

• Set the direction for development of new product solutions, capabilities and features, by defining and prioritising epics from external developers, banking partners, and internal stakeholders to prioritise high-value integrations within mandated systems to unlock delivery and improve visibility.
• Proactively identify key themes emerging and work with operations and technology team to determine solution approach, supporting concept/business case creation and investment approval.
• Work closely with external partners and vendors to scope, negotiate, and deliver technical integrations.
• Partner with IT, risk, frontline teams to deliver integrations that meet regulatory and commercial requirements
• Track integration performance (uptime, adoptions, revenue, transaction volumes, NPS scores) and iterate to improve usage and customer outcomes

To be successful in this role you should meet the following requirements:

• Strong knowledge/ experience in Payments and Cash Management and/or Digital Channels.
• Proven experience as a Product Manager in banking, fintechs, Open Banking or API driven platforms.
• Track Record of delivering integrations with banks, fintechs, payment providers or financial data aggregators.
• Strong commercial and customer centric mind-set.
• Excellent communication ability, written and verbal, to explain complex ideas simply in client centric language, including data requirements.

This is a hybrid role based in London.

Opening up a world of opportunity

We believe that being open to a range of perspectives and cultures is vital for our business. We work hard to ensure our diverse and inclusive workplace reflects the communities we serve. We want everyone to achieve their potential – regardless of their gender, ethnicity, disability, religion, sexual orientation or age. If you have a different way of seeing the world, we are interested in hearing from you.

HSBC is committed to being an inclusive employer and providing an inclusive and accessible recruitment process for all. We will provide reasonable adjustments to remove any disadvantage to you being considered for this role. We are proud members of the Disability Confident Scheme, and will offer an interview to disabled candidates who meet the minimum criteria for the role.
Within the workplace you will have access to various employee resource groups which aim to promote and achieve a healthy work / life balance and support our diversity ambitions. HSBC has processes in place to avoid nepotism. This means we will avoid circumstances in which the appearance or possibility of conflicts of interest may exist within the hiring process.