Senior Procurement Operations Manager

Page Personnel; Luton; On-site; GBP 80,000 - 100,000; Full time

Job summary

A well-established property organisation in Luton is seeking a Senior Procurement Operations Manager to lead the implementation of the Jaggaer procurement system and enhance operational efficiencies. The ideal candidate has proven experience in managing procurement operations and a strong understanding of procurement systems. This permanent position offers a competitive salary starting at £70,000 with bonuses and benefits, providing opportunities for career growth. Be part of a dynamic environment that supports professional excellence.

Benefits

Competitive salary

Attractive benefits package

Career growth opportunities

Collaborative company culture

Qualifications

• Experience creating or managing procurement documentation including SOPs and user support content.
• Ability to interpret complex data and present actionable insights.
• Experience of managing or mentoring operational teams is desirable.

Responsibilities

• Lead the end-to-end rollout of Jaggaer across various procurement modules.
• Review and optimise Jaggaer configuration to align with policies.
• Own the development of procurement governance including SOPs.
• Manage risk reporting and controls across the supplier base.
• Oversee procurement data quality and integrity.
• Identify and lead continuous improvement initiatives.

Skills

Proven experience in procurement operations

Hands-on experience in Jaggaer implementation

Strong knowledge of procurement systems

Excellent analytical and reporting skills

Strong understanding of governance frameworks

Stakeholder engagement

Process-driven and continuous improvement mindset

Managing or mentoring operational teams

Education

Professional qualification – ILM Level 5 or CMI Level 5

MCIPS or other procurement system certifications

Tools

Jaggaer

Job description

Procurement Operations and Process Lead

Procurement Ops & Systems Implementation - Jaggaer

About Our Client

The organisation is a well-established medium-sized enterprise operating within the property industry. They are committed to delivering high-quality services and maintaining efficient operations in a competitive market.

Job Description

• Lead the end-to-end rollout of Jaggaer across sourcing, contract management, supplier management, category management and reporting modules.
• Review and optimise Jaggaer configuration and workflows to align with organisational policies, procurement strategy and best practice.
• Own the development and maintenance of procurement governance, including standard operating procedures (SOPs), procurement manuals, policies and templates.
• Lead stakeholder and management reporting across procurement KPIs, savings, benefits realisation, risk and supplier performance.
• Manage risk reporting and controls across the supplier base, ensuring appropriate due diligence, onboarding, risk scoring and ongoing monitoring are in place.
• Implement and maintain governance processes for low value spend and purchase orders, ensuring compliance with delegated authority and procurement thresholds.
• Manage and maintain the procurement intranet site, ensuring up-to-date guidance, policy documents and training resources are accessible and clear.
• Design and deliver user training for Jaggaer modules and procurement processes, supported by written training materials and user guides.
• Oversee procurement data quality and integrity, including supplier records, contract registers, category pipelines and sourcing events.
• Collaborate with finance, legal, IT and audit teams to ensure compliance with internal controls, regulatory requirements and audit readiness.
• Support external and internal audits, providing timely and accurate reporting, evidence and action tracking.
• Identify and lead continuous improvement initiatives that enhance operational efficiency, risk management and procurement maturity.

Application Process

Note – Please apply via this ad if you are keen as Michael Page is running the recruitment for this assignment. All direct applications will be circled back to Michael Page by LLA for initial review for process continuity, and any speculative CVs sent via other agencies will be sent to Michael Page and will fall under the Michael Page recruitment process.

The Successful Applicant

As a Senior Procurement Operations Manager, you've led the successful implementation of a new procurement system [Jaggaer] and policy framework, driving stakeholder engagement, compliance, and measurable performance improvements. Using Jaggaer, you've standardised governance and reporting across categories through configured workflows, automated audit trails, and real‑time dashboards aligned with internal controls.

• Proven experience in procurement operations, Jaggaer systems implementation, or commercial governance within a complex or regulated organisation.
• Hands‑on experience in the configuration, rollout and optimisation of Jaggaer.
• Strong knowledge of procurement systems, process design, contract management and supplier performance frameworks.
• Excellent analytical and reporting skills, with the ability to interpret complex data and present actionable insights.
• Strong understanding of governance frameworks, risk reporting and internal controls in a procurement environment.
• Experience creating or managing procurement documentation, including SOPs, templates, training guides and user support content.
• Confident stakeholder engagement and the ability to lead cross‑functional collaboration across procurement, finance, risk, legal and IT.
• Process‑driven with a continuous improvement mindset and a structured approach to delivery.
• Experience of managing or mentoring operational teams is desirable.
• Professional qualification – ILM Level 5 or CMI Level 5 are required. Additional qualifications such as MCIPS, Jaggaer or other procurement system certifications, PRINCE2, AgilePM, Lean Six Sigma, risk management or data analytics certifications are advantageous.

London Luton Airport is undergoing a major transformation of its facilities management procurement. We're moving from fragmented legacy contracts to a unified, commercially robust model that ensures consistent service, improved value, and seamless business continuity. Be part of this exciting journey to reshape procurement at one of the UK's fastest‑growing airports; please apply ASAP to be part of this journey!

What's on Offer

• Competitive salary ranging from £70,000+bonus+package.
• Attractive benefits package to support your professional and personal needs.
• Opportunity to work in a thriving property industry environment in Luton.
• Permanent position with potential for career growth and development.
• A collaborative and supportive company culture focused on excellence.

This is an excellent opportunity for a Senior Procurement Operations Manager to make a significant impact. If you are ready to take the next step in your career, we encourage you to apply today.