What can you expect
We are a European law firm with offices across 13 countries. This permanent role based in London reports to the Head of Commercial Pricing and leads a European Commercial Pricing team. You will devise a pricing strategy aligned with firm strategy, set foundations of the pricing function, promote consistent pricing practices and address a wide range of pricing enquiries to enhance client service, increase revenue and improve profitability. Your mathematical skills and commercial acumen will be complemented by the ability to write compelling pricing proposals and lead commercial conversations internally and with clients.
Responsibilities
- Supporting the development of the pricing strategy and leading on strategically important pricing projects.
- Driving consistent implementation of the strategy across the firm.
- Managing and mentoring pricing team members fostering a culture of collaboration and continuous learning.
- Undertaking rate reviews for key clients including coaching Partners through rate negotiations with the client.
- Providing insightful and actionable guidance to Partners on their pricing strategy at a client matter and pitch level.
- Advising on hourly rates combining client relationship and market knowledge with profitability checks to ensure the rates are consistent across similar clients market appropriate and profitable.
- Working with client and matter teams to generate fee estimates and pricing arrangements that are tailored to meet our clients fee objectives and helping them to articulate our pricing in a client friendly way.
- Working with client teams to respond to questions relating to our approach to pricing and use of alternative fee arrangements in response to RFPs and ad-hoc client and matter requests.
- Advising on strategy for e-auctions.
- Preparing for and engaging in effective pricing conversations with the client (directly or through partner coaching).
- Assisting with the creation of and ongoing improvement of the firm’s pricing processes including supporting the design development and implementation of self-service pricing tools to improve consistency accuracy and profitability.
- Directing the analysis of client and matter profitability tracking pricing decisions drawing on learnings and identifying trends and opportunities to improve accuracy consistency increased revenue and sustained profitability.
- Providing internal training and guidance on the firm’s approach to talking about pricing with our clients the use of alternative fee arrangements and how to have effective client conversations.
- Providing external training to clients on our approach to pricing and the use of alternative fee arrangements.
Experience and Knowledge
- A strong background in the pricing of commercial legal services.
- Broad experience of devising and managing alternative fee arrangements to the hourly rate.
- An excellent track record of working with and influencing senior management ideally within a partnership environment.
- Experience in leading pricing discussions and negotiations directly with clients.
- Gravitas and credibility.
- Collaborative team player with a client centric mindset.
- Strong commercial awareness with the ability to influence strategic thinking and direction.
- Excellent relationship building stakeholder management and influencing skills.
- Excellent project management and problem-solving skills.
- Excellent written and spoken communication skills with the ability to interface at all levels building and developing strong client relationships. European language capability would be an advantage.
- Ability to balance and deliver on both the operational and strategic sides of the role and show flexibility.
- Ability to deal sensitively with difficult issues and challenging stakeholders.
Who are we looking for
We value diversity and encourage candidates from varied cultural backgrounds.
What do we offer
- Private medical insurance, health cash plan, dental insurance, life assurance, critical illness insurance.
- Matched pension contributions up to 7%.
- Holiday trading plus many more benefits.
- In the office or WFH: we operate a 60:40 rule.
- Riverbank House is in the City next to London Bridge with stunning views of The Shard and Tower.
- We nurture your talent with a career training approach that allows free career movement.
- We funnel your interests with clubs, affinity networks, inclusive events and pro‑bono/charity initiatives.
Inclusion
We celebrate all differences and ensure no one stands out for being different.
What to do next
Click Apply Now to complete an online application and upload a CV. Successful applicants will be invited to a 20‑30 minute introductory call with a recruiter.
Benefits
- Private medical insurance
- Health cash plan
- Dental insurance
- Life assurance
- Critical illness insurance
- Matched pension contributions up to 7%
- Holiday trading
Equality and Diversity
We aim to ensure equality of opportunity and are actively working towards improving the diversity of our staff. Applications will be considered on merit and the applicant’s suitability to meet the requirements of the role.