Senior Perinatal Quality Improvement Project Manager

NHS; Birmingham; On-site; GBP 45,000 - 60,000; Full time

Job summary

A regional healthcare organization in Birmingham is looking for a Perinatal Senior Quality Improvement Project Manager. This role involves leading quality improvement projects across perinatal care, ensuring compliance with national policies, and managing a diverse team. The ideal candidate will have extensive experience in maternity issues, project management, and health service improvement. This position offers a dynamic work environment focused on improving health outcomes for pregnant service users.

Qualifications

• Extensive perinatal subject matter expertise.
• Comprehensive experience of project principles.
• Understanding of current healthcare policy.

Responsibilities

• Lead delivery of project plans and allocate tasks.
• Oversee delivery of work portfolio on perinatal quality.
• Manage team and drive business initiatives.

Skills

Communication of complex information

Negotiation with stakeholders

Analytical skills for complex facts

Project management techniques

Service improvement methodologies

Education

Master’s level education or equivalent experience

Formal quality improvement qualification

Tools

PRINCE2

Managing Successful Projects

Job description

Overview

As a Perinatal Senior Quality Improvement Project Manager, the post holder will work as part of a dynamic team in delivering an effective service supporting managers and staff across the Midlands Perinatal Team to support integrated care systems with the delivery of improvement in health outcomes for pregnant service users and their families.

The post holder is responsible for the delivery of a programme of quality improvement projects supporting the drive of continuous improvements in perinatal care and experiences. In addition, the post holder is responsible for the delivery of specified improvement activities and improvement projects, including creating a culture in which all staff view quality improvement as a core part of their role.

The role will ensure appropriate oversight of key deliverables from national and local policy and strategy including the 10 Year Health Plan for England, Three year delivery plan for maternity and neonatal services, formal service reviews such as Ockenden / East Kent and other maternity reviews, and the NHS Operational Planning Guidance.

Together with other members of the wider team, ensure activities support integrated care boards (ICBs) with their core purpose of quality improvement and ultimately benefit patient and population health outcomes.

Responsibilities

The role is designed to build a combination of extensive perinatal subject matter expertise and technical skills to develop strong delivery of quality improvement projects.

The post holder will be responsible for:

• Supporting the Perinatal Senior Quality Improvement Programme Manager and Head of QI - with team leadership and management.
• Supporting the team's business support function, including developing and managing the team's annual business plan, progress and dashboard reporting and risk and issue management.
• Ensuring work programme activities support health and social care systems with their core purpose of quality improvement and ultimately benefit patient and population health outcomes.
• Overseeing the delivery of work in line with the work portfolio e.g. preterm births, perinatal pelvic health services, alongside bespoke quality improvement projects directly with trusts within the Midlands
• Delivering work related to the maternity safety and quality agenda across the region
• Working alongside colleagues in the professional and strategic arms of the perinatal team to provide quality improvement and project management expertise e.g. perinatal quality surveillance and regional learning across the region
• Supporting the sharing of best practice with system stakeholders (e.g. LMNSs, community of practice groups), the team and wider NHS organisations

Operational responsibilities

• To oversee team members to deliver requirements listed above and engage and liaise with key stakeholders, in particular;
• To support the delivery of day to day activities, projects and programmes
• To manage team and drive delivery of a range of business initiatives and projects
• To operate in a highly political and sensitive environment
• Support the portfolio of initiatives in demonstrating value for money for the current spend
• To monitor, interpret and quality assure progress against deliverables to NHS England that often require adjustments specifically in relation to the complex corporate business agenda, strategic objectives and the business planning process

Project Management responsibilities

• Lead the team in the delivery of project plans, allocating tasks as appropriate, identifying risks, issues and dependencies, considering best practice and current options and ultimately making decisions in the best interest of the project.
• Pro-actively manage stakeholders, respond to and resolve conflict when this arises through facilitation or other appropriate mechanisms.
• Be responsible for a high standard of work supporting the delivery of projects on time, to quality standards and in a cost-effective manner.
• Maintain the project initiation document and associated plans with regular team meetings to monitor progress and resources.
• Demonstrate effective stakeholder management.
• Support other project managers as and when required.
• Take into account the impact of any change the projects will have on the business and oversee handover of any products to ensure full ownership and buy-in within the business
• Advocate the projects at senior and executive levels and ensure active engagement and sponsorship within NHS as a whole.
• Ensure that the projects maintain business focus, have clear authority and that the context, including risks, is actively managed in alignment with the strategic priorities of NHS.

You can find further details about the role, including key responsibilities and accountabilities, alongside the organisational structure and person specification in the attached Job Description and other supporting documents.

Secondments

Applicants from within the NHS will be offered on a secondment basis only, agreement should be obtained from their employer prior to submitting the application.

Person Specification

Qualifications

• Essential: Educated to master’s level or equivalent level of experience of working at a senior level in specialist area
• Essential: Formal quality improvement qualification e.g. QSIR Practitioner, lean

• Desirable: Registered midwife and experience of working at senior level

Knowledge and Experience

• Essential: Subject matter expertise across maternity and neonatal issues (e.g. Maternity & Neonatal 3 Year Single Delivery Plan / Neonatal Critical Care Review)
• Essential: Knowledge and experience of service improvement methodologies and improvement tools, underpinned by theory
• Essential: Comprehensive experience of project principles, techniques and tools such as PRINCE 2 and Managing Successful Projects
• Essential: Understanding of the relationship between the Department of Health and provider/commissioning organisations
• Essential: Understanding of current healthcare policy aims with experience of identifying and interpreting national policy
• Essential: Experience of managing and motivating a team/virtual team

Skills, Capabilities & Attributes

• Essential: Ability to communicate complex and sensitive information and negotiate with senior stakeholders
• Essential: Ability to analyse complex facts and develop options
• Essential: Ability to make autonomous decisions under tight timescales
• Essential: Initiative to improve deliverables and policy compliance
• Essential: Commitment to improving performance and patient outcomes

Other

• Essential: Able to travel across various sites where applicable

Values and Behaviours

• Essential: Focus on quality and patient/public benefit
• Essential: Commitment to equality of opportunity and good working relationships
• Essential: Evidence of continuing professional development
• Essential: Works across boundaries and promotes collaborative working
• Essential: Seeks to help clinicians and frontline staff deliver better outcomes

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

NHS England

Address: Any NHSE Midlands Office, Flexible across Midlands, B2 4HQ

Employer's website: https://www.england.nhs.uk/about/working-for/