Senior PA

Waters; Morley; On-site; GBP 40,000 - 60,000; Full time

Job summary

A global analytical instruments company is looking for a Front of House Manager to lead their team in Morley, England. You will ensure an exceptional visitor experience and manage all aspects of operations, including coordinating events, providing administrative support, and enhancing internal communications. Ideal candidates have management experience, strong communication skills, and can work under pressure. This role offers flexible working and a range of family-friendly benefits, alongside a commitment to diversity and inclusion.

Benefits

25 days of holidays

Attractive employer pension contribution

Life assurance

Income protection

Private medical

Qualifications

• Management experience of a small team or reception.
• Ability to work under pressure and meet tight deadlines.
• Excellent written and oral communication skills.

Responsibilities

• Lead and manage the Front of House team for a professional visitor experience.
• Provide PA support to the Senior Operations Director.
• Plan and deliver large-scale site events like the Wilmslow Running Festival.

Skills

Management experience

Communication skills

Organizational skills

Attention to detail

Flexibility and adaptability

Education

3 GCSE's grade C or above including English and Maths

Tools

Microsoft Office

Job description

In this role, you'll lead our Front of House team, deliver an exceptional visitor experience, and coordinate site events. You'll manage engaging internal communications and provide proactive administrative support to the Senior Operations Director and wider operations team. If you thrive in a fast‑paced environment and enjoy making things run seamlessly, this is the perfect opportunity for you!

Responsibilities

• Lead and manage the Front of House team, ensuring a professional and welcoming experience for all visitors.
• Provide PA support to the Senior Operations Director and administrative assistance to the wider Operations team, including scheduling meetings, preparing agendas, and taking accurate minutes.
• Coordinate meetings and travel logistics, arranging on‑site and off‑site meetings, booking rooms, catering, hotels, guest travel, and handling VISA requirements.
• Oversee internal communications for the Wilmslow site, managing digital screens and organizing site‑wide meetings and Global Town Hall events.
• Plan and deliver large‑scale events, such as the Wilmslow Running Festival and visits from senior leadership and key customers.
• Act as an ambassador and primary point of contact for external stakeholders, including local businesses, hotels, restaurants, and community groups, fostering strong relationships.

Qualifications

• 3 GCSE's grade C's or above including English and Maths, discretion and an understanding of confidentiality issues, the ability to demonstrate sensitivity when handling confidential information.
• Management experience of a small team / reception.
• Flexibility and adaptability to balance a range of different tasks and prioritise tasks.
• Work under pressure and to tight deadlines.
• Work on own initiative.
• Excellent attention to detail.
• Ability to research, digest, analyse and present material clearly and concisely.

Competencies

• Computer literate with good keyboard skills and confident in using Microsoft Office.
• Excellent written and oral communication skills.
• Good organisational and time management skills.
• Excellent interpersonal skills and ability to listen effectively.
• Good People Leader skills.

Benefits

• In addition to salary, we work flexibly and provide 25 days holidays, excellent family friendly benefits such as attractive employer pension contribution, life assurance, income protection and private medical.

Diversity & Inclusion

We're actively building diverse teams and welcome applications from everyone. But simply having a diverse workforce is not enough. We aim to build an inclusive environment, where everyone can contribute their best work and develop to their full potential. We celebrate our differences and recognise the importance of teams reflecting the communities they serve. We can make reasonable adjustments to our interview process according to your needs.

Waters Corporation (NYSE:WAT) is a global leader in analytical instruments, separations technologies, and software, serving the life, materials, food, and environmental sciences for over 65 years. Our Company helps ensure the efficacy of medicines, the safety of food and the purity of water, and the quality and sustainability of products used every day. In over 100 countries, our 7,600+ passionate employees collaborate with customers in laboratories, manufacturing sites, and hospitals to accelerate the benefits of pioneering science. Diversity and inclusion are fundamental to our core values at Waters Corporation. It benefits our employees, our products, our customers and our community. Waters complies with all applicable federal, state, and local laws. Qualified applicants are considered without regard to sex, race, color, ancestry, national origin, citizenship status, religion, age, marital status (including civil unions), military service, veteran status, pregnancy (including childbirth and related medical conditions), genetic information, sexual orientation, gender identity, legally recognized disability, domestic violence victim status, or any other characteristic protected by law. Waters is proud to be an equal opportunity workplace and is an affirmative action employer. All hiring decisions are based solely on qualifications, merit, and business needs at the time.