Senior Network Engineer (Operations)

Truespeed Communications Ltd; Bath; Hybrid; GBP 40,000 - 70,000; Full time

Job summary

Join a leading company in connectivity solutions as a Senior Network Engineer in Bath. This role involves supporting operations, enhancing network performance, and mentoring engineers, all while fostering a collaborative environment. With a hybrid work model and competitive benefits, contribute to shaping the future of connectivity in the South West.

Benefits

Life insurance (4x annual salary)

Private healthcare

Company pension scheme

25 days annual leave + bank holidays

Generous employee referral scheme

Free on-site parking

24/7 online GP access

Qualifications

• Experience in an Internet Service Provider or Data Centre.
• Understanding of FTTH technology.
• Expertise in optical Ethernet and routing protocols.

Responsibilities

• Support daily operations of the Truespeed network.
• Monitor performance and resolve network issues.
• Mentor and support network engineers.

Skills

Network Infrastructure Knowledge

Problem-Solving

Documentation Skills

Strong Communication

Mentoring

Education

CCNA or CCIE certifications (desirable)

Tools

Network Automation Tools

Job description

Join Truespeed and Help Shape the Future of Connectivity

Are you a seasoned network engineer with a passion for operational excellence? Truespeed is looking for a Senior Network Engineer (Operations) to help drive the performance, stability, and evolution of our high-speed network infrastructure. This is your opportunity to work at the heart of a growing business, delivering exceptional connectivity to communities across the South West.

Key Responsibilities

• Support the smooth and efficient day-to-day operation of the entire Truespeed network and interconnections.
• Proactively monitor network performance, identify and resolve issues, and lead improvements.
• Diagnose complex network problems, conduct root cause analysis, and implement solutions.
• Lead on implementing and supporting network monitoring and automation tools.
• Contribute to network roadmap planning and change implementation in collaboration with design authorities.
• Take ownership of post-incident reviews (PIRs) and detailed documentation, including diagrams and configuration steps.
• Oversee network capacity planning, customer activation, and resilience strategies.
• Mentor and support network engineers, offering guidance and leading improvement projects.
• Manage vendor relationships and procure necessary network hardware/software.
• Act as a key escalation point and provide cover for the Network Operations Manager as needed.
• Participate in the on-call rota to support 24/7 operations and incident response.

Skills & Experience

• Experience working in an Internet Service Provider or Data Centre environment.
• Strong technical knowledge of network infrastructure and equipment.
• Expertise in optical Ethernet, IP transmission, routing protocols (including BGP and ISIS).
• Understanding of FTTH technology and experience troubleshooting fibre performance issues.
• Familiarity with network vendors and staging/testing of networking equipment.
• Hands-on experience with network automation tools.
• Excellent problem-solving and documentation skills.
• Strong communication skills with the ability to translate complex technical concepts.
• Proven ability to supervise and mentor technical teams.
• Certifications such as CCNA or CCIE are desirable but not essential.

What We Offer

At Truespeed, we believe in rewarding our people and providing a supportive environment for growth and success. Here's what you can expect:

• Hybrid working model (office/home-based)
• Life insurance (4x annual salary)
• Private healthcare
• Company pension scheme
• 25 days annual leave + bank holidays
• Generous employee referral scheme
• Free on-site parking
• Access to a wide range of wellbeing benefits, including 24/7 online GP access

Location: Bath
Work Pattern: Hybrid (3 days office-based, 2 days home-based)
Job Type: Full-Time | Permanent

Ready to Apply?

We're reviewing applications on a rolling basis, so don't delay - apply today and be part of something truly exciting.

Please note: You must have the right to work in the UK, as we are unable to offer sponsorship for this position.