Senior Mental Health Support Worker - Rowan House

Response Organisation; England; On-site; GBP 27,000 - 31,000; Full time

Job summary

A mental health services provider in the UK is seeking a Senior Mental Health Support Worker to empower individuals at Rowan House. This role involves leading shifts, mentoring support workers, and providing person-centred support to those with serious mental illnesses. The ideal candidate will have GCSEs, a deep understanding of mental health challenges, and a commitment to personal development. Competitive benefits and training in therapeutic techniques are offered.

Benefits

25 days annual leave

Employee Assistance Programme

Cycle to Work Scheme

Qualifications

• Detailed understanding of mental health and wellbeing challenges.
• Previous related work experience.
• Understanding current approaches to mental health practice.

Responsibilities

• Lead shifts and manage incidents for residents.
• Mentor support workers and manage own caseload.
• Provide person-centred support to clients.

Skills

Good communication skills

IT literate

Understanding of mental health

Commitment to personal development

Knowledge of equality and diversity

Education

GCSEs in English and Maths (or equivalent)

Job description

Overview

Our mission at Response is to enable people of all ages to live a more fulfilled life by providing excellent mental health services, housing, and supported living. We are seeking a Senior Mental Health Support Worker to empower independence and support individuals with mental health needs at Rowan House, Littlemore.

Position: Senior Mental Health Support Worker

Salary: £27,560 - £30,680 per annum (salaries vary depending on experience)

Hours: 37 hours per week, Monday – Sunday, inclusive of bank holidays. Shifts include mornings, evenings and weekends.

Service: Rowan House, Littlemore. 25 residents with acute mental health needs, working alongside the Adult Mental Health Team.

What You’ll Be Doing

Response is looking for an enthusiastic, caring person to join their team at Rowan House. The role offers variety and the satisfaction of making a positive impact on residents.

• Lead shifts, delegate tasks, and manage incidents and health and safety for the project and residents.
• Mentor support workers, lead by example, and manage your own caseload.
• Provide person-centred support to clients with serious mental illness, including adults with primary diagnoses of psychotic illness and potential coexisting conditions such as physical health issues, neurodiversity, substance use, and cognitive impairment.
• Respond to service phone queries from internal and external customers, delegating where appropriate.
• Undertake referrals assessments and participate in regular assessment and risk management training.
• Ensure risk is continuously assessed and risk management plans are kept up to date.
• Ensure safeguarding policies and procedures for Adults and Children and Young People are followed.
• Represent the company professionally, upholding punctuality, appearance, professional boundaries, and equal opportunities.

The Successful Applicant

Our main priority is to hire people who live our values every day – Caring, Safe, Creative and Aspirational.

Essential criteria:

• GCSEs in English and Maths (or equivalent).
• A commitment to undertake continual personal development.
• Detailed understanding of mental health and wellbeing challenges and the level of care required.
• Understanding of current approaches to mental health practice.
• Knowledge of how to support referral and assessments.
• Understanding of equality, diversity and inclusion issues affecting people’s lives.
• IT literate with experience using MS Office packages.
• Previous related work experience.
• Good communication skills (written, verbal and listening).
• A genuine interest in mental health and well-being with a commitment to delivering Response's mission.

What We Offer

• 25 days annual leave plus standard bank and public holidays.
• Blue Light card and other discounted shopping.
• Employee Assistance Programme with access to free counselling.
• Cycle to Work Scheme (after probation).
• Enhanced family-friendly leave.
• Professional qualification sponsorship and study leave.
• £500 refer a friend bonus scheme.
• Optional health cash plan with discounts on prescriptions and treatments.
• Wellbeing hub and mental wellbeing support app – approved by NHS.
• Free flu jabs and Free DBS application.

You will receive training to use core therapeutic talk therapies such as Cognitive Behavioural Therapy, Motivational Interviewing, Strength-based Trauma Informed Care, and Mutual Aid to provide the best possible support to clients.

Note: This vacancy may close early. Closing date – 16/10/2025. All roles require a DBS check, two references from most recent employers, and the right to work in the UK. Response does not offer sponsorship under the points-based system. We are a Disability Confident Employer and promote an inclusive culture.