Senior Manager, Government & Public Services, Strategy & Transformation, Operations Industry & [...]

Deloitte LLP; Greater London; Hybrid; GBP 70,000 - 90,000; Full time

Job summary

A leading consulting firm in Greater London is seeking a Senior Manager for its Government and Public Services practice. In this role, you will manage major engagements, develop strong client relationships, and lead teams to drive transformation within the public sector. Ideal candidates will have significant consulting experience and a comprehensive understanding of the UK government landscape. The position offers opportunities for leadership development and the chance to contribute to impactful projects across various sectors.

Benefits

Flexible working arrangements

Career development opportunities

Inclusive environment and teamwork

Qualifications

• Strong knowledge of key issues and trends in the UK Public Sector.
• Significant previous consulting experience or government organization experience.
• Excellent project and program management skills.

Responsibilities

• Managing the delivery of engagements and major workstreams.
• Building strong client relationships and understanding their needs.
• Contributing to and leading business development activities.

Skills

Project management

Stakeholder management

Public sector knowledge

Digital transformation

Consulting experience

Education

Relevant degree or equivalent experience

Job description

The public sector is facing unprecedented challenges and opportunities, driven by technological advancements, evolving citizen expectations, and increasing pressure for efficiency and effectiveness. Deloitte's Government and Public Services (GPS) practice is dedicated to helping public sector clients navigate this complex landscape and emerge as leaders in a rapidly changing world.

We are committed to transforming the way public sector services are designed and delivered. We work with clients across central and local government, regulatory bodies, transportation, security and justice, defence, education, and health, leveraging deep sector and technical expertise to drive impactful change.

Our Strategy & Transformation team focuses on helping public sector clients adapt to the evolving landscape, reimagine their operations, and achieve their strategic objectives. We offer end-to-end support, from operating model design and process re-engineering to digital transformation and service design.

Connect to your career at Deloitte

Deloitte drives progress. Using our vast range of expertise, we help our clients' become leaders wherever they choose to compete. To do this, we invest in outstanding people. We build teams of future thinkers, with diverse talents and backgrounds, and empower them all to reach for and achieve more.

What brings us all together at Deloitte?It’show we approach the thousands of decisions we make everyday. How we behave, our beliefs and our attitudes. In other words: our values. Whatever we do, whereverwe arein the world, welead the way,serve with integrity, take care of each other ,fosterinclusion, andcollaborate for measurable impact. These five shared values lead every decision wemake and action we take, guiding us to deliver impact how and where it mattersmost .

Connect to your opportunity

While all consultants develop specialised knowledge as they progress within Deloitte, most are initially broad in their focus, meaning they do not need specific industry or functional expertise to be successful. For Senior Managers who join as experienced professionals, this can mean building on previous knowledge or developing experience in an area that is completely new.

As a Senior Manager in this practice, you will have the opportunity to be a future leader internally within Deloitte and in our client’s eyes. You will have the chance to take on responsibility early on in your career and develop your skills in managing projects and budgets. You will start to take on responsibility in managing diverse teams within an inclusive team culture where people are recognised for their contribution. In addition, this role will allow you to be creative in developing client solutions.

To be successful in this role you will work as part of a team of industry specialists providing consulting services to major Public Sector clients, so you'll quickly build upon your existing knowledge, to become an expert in your field.

As a Senior Manager, your responsibilities will include:

• Owning and independently managing the end-to-end responsibility for the delivery of an engagement or major workstream – including developing work plans for engagements, proactively identifying and managing strategic risks, leading and supporting team members – to enable clients to achieve new performance highs.
• Managing the quality of team outputs presented for senior-level review (Deloitte & client).
• Managing and leading teams to deliver operations transformation for clients, often driven by new digital capabilities and services, in line with client net zero and sustainability ambitions.
• Building on your leadership skills and leveraging your interest to inspire others, nurture strong relationships, and create a true followership.
• Understanding and anticipating client needs based on an excellent understanding of the Public Sector, developing strong client relationships.
• Working with a range of stakeholders across all levels – both internally within Deloitte and in client organisations.
• Managing and coaching junior project members, supporting their wellbeing, development and career trajectory (c.5-7).
• Contributing to and leading on business development activity, in conjunction with more senior team members.
• Proactively driving internal practice development by participating in proposition and methodology development and supporting knowledge capture and sharing.

At Deloitte, we encourage you to be yourself, and we give you the freedom to contribute creatively while you also learn, develop and make your mark. You will have the opportunity to work across a range of projects, building your skills and experience on the job. You will also experience the breadth of what Deloitte offers, working with colleagues across a range of disciplines and drawing on our market leading methods, and our global assets and tools.

Whatever your aspirations, we offer a highly inclusive, collaborative workplace to ensure our staff are supported, encouraged and feel a sense of purpose and meaning in what they do each day. Our development and career progression framework will help you develop the skills and capabilities to succeed, enabling you to become a leader responsible for real and lasting impact. You will have a support system of career development advisors, the guidance of project leaders, and partnership with your colleagues and teammates at every turn. You will benefit from our global scale and capability, as well as from the speed and nimbleness of our close-knit teams. Life is not all project work, of course. You can be involved with many social, cultural and volunteering opportunities within the firm.

Connect to your skills and professional experience

There is no standard model for Deloitte Senior Managers. We look for talented problem-solvers with intellectual curiosity who are ready to be active members of a client team, as well as of the firm-wide community. Senior Managers are typically involved in every phase of an engagement, from proposal research to final implementation.

• Strong knowledge and understanding of the key issues and trends in Government in the UK Public Sector and subject matter expertise in one or more specific areas of delivery such as regulation, higher education, transport, the environment, grant-making, and energy/net zero or equivalent.
• Significant previous consulting experience in a strategy or transformation context OR experience working within a public sector body or government organization.
• Excellent project and programme management disciplines, including production of detailed project plans, key quality programme deliverables and working and delivering to strict time constraints.
• Experience of managing projects or workstreams on operational improvement, strategy, or digital transformation projects.
• Strong stakeholder management and relationship building skills to collaborate, influence, and inform.
• Supporting, managing, and leading team members.
• Knowledge of the one or more core consulting disciplines including:
• Digital Transformation
• Process improvement
• Cost reduction
• Service Design
• Experience of the business development lifecycle including identifying market opportunities, developing relationships, developing tender responses.
• Understanding of AI and Data
• UK Security Cleared

Connect to your business - Technology and Transformation

Distinctive thinking, deep expertise, innovation and collaborative working. That’s what connects us. That’s what makes us Deloitte. If you want to help solve some of the biggest tech and transformational challenges around, join us. Together, we’ll make an impact that matters.

Engineering, AI and Data

We lead transformation at the heart of our clients; re-engineering the core of our clients’ organisations, helping to unleash growth, and creating better futures for their customers, citizens and employees.

Personal independence

Regulation and controls are standard practice in our industry and Deloitte is no exception. These controls provide important legal protection for both you and the firm. We are subject to a number of audit regulations, one of which requires that certain colleagues abide by specific personal independence constraints (e.g., in relation to any financial interests and employment relationships). This can mean that you and your "Immediate Family Members" are not permitted to hold certain financial interests (shares, funds, bonds etc.) with audit clients of the firm, and also prohibitions on certain employment relationships (e.g., you are not permitted to hold a secondary employment role with SEC audit clients of the firm whilst being employed by the firm). The recruitment team will provide further detail as you progress through the recruitment process or you can contact the Independence team upon request.

Connect with your colleagues

"“I’ve never experienced another culture that’s so unafraid to break traditional boundaries and is so forward looking in its strategy and approach. It’s exciting to be working somewhere that’s bringing together a unique set of capabilities that we can see clients are looking for and value.”

-Gillian, Technology & Transformation"

Our hybrid working policy

You’ll be based in London with hybrid working.

At Deloitte we understand the importance of balancing your career alongside your home life. That’s why we’ll support you to work flexibly through our hybrid working policy. Depending on the requirements of your role, you’ll have the opportunity to work in your local office, virtual collaboration spaces, client sites and remotely. You’ll get the chance to meet face to face when needed, while you collaborate and learn from colleagues, share your experiences, and build the relationships that will fuel your career and prioritise your wellbeing. Please check with your recruiter for the specific working requirements that may apply for your role.

Our commitment to you

Making an impact is more than just what we do: it’s why we’re here. So we work hard to create an environment where you can experience a purpose you believe in, the freedom to be you, and the capacity to go further than ever before.

We want you. The true you. Your own strengths, perspective and personality. So we’re nurturing a culture where everyone belongs, feels supported and heard, and is empowered to make a valuable, personal contribution. You can be sure we’ll take your wellbeing seriously, too. Because it’s only when you’re comfortable and at your best that you can make the kind of impact you, and we, live for.

Your expertise is our capability, so we’ll make sure it never stops growing. Whether it’s from the complex work you do, or the people you collaborate with, you’ll learn every day. Through world-class development, you’ll gain invaluable technical and personal skills. Whatever your level, you’ll learn how to lead.

Connect to your next step

A career at Deloitte is an opportunity to develop in any direction you choose. Join us and you’ll experience a purpose you can believe in and an impact you can see. You’ll be free to bring your true self to work every day. And you’ll never stop growing, whatever your level.

Discover more reasons to connect with us, our people and purpose-driven culture at deloitte.co.uk/careers