Senior IT Engineer (Remote) — Cloud, Security & Projects

Keystone Recruitment Partners Ltd; Remote; GBP 40,000 - 50,000; Full time

Job summary

An IT services provider is seeking a Senior IT Support Engineer to join their team in Glasgow. This remote role requires extensive technical support and experience with Azure and Microsoft 365, focusing on service improvement and project delivery. Candidates should excel in troubleshooting, have hands-on experience with networks and security, and possess interpersonal skills for supporting clients. A full UK driving license is also essential for occasional site travel across Central Scotland.

Qualifications

• Excellent interpersonal and customer engagement skills.
• Advanced troubleshooting expertise across Windows 10/11 and macOS platforms.
• Experience supporting server infrastructure and virtualised environments.

Responsibilities

• Deliver expert-level remote and on-site technical support.
• Lead infrastructure projects including upgrades and cloud migrations.
• Develop initiatives to enhance service delivery.

Skills

Customer engagement skills

Advanced troubleshooting expertise

Experience with Active Directory

Experience with Microsoft 365

Knowledge of Azure

Experience with PowerShell

Hands-on experience with EDR

Experience managing SharePoint

Familiarity with MDM platforms

Strong organisational skills

Tools

Microsoft Intune

Azure AD Connect

Endpoint security solutions

Cloud backup platforms

Job description

An IT services provider is seeking a Senior IT Support Engineer to join their team in Glasgow. This remote role requires extensive technical support and experience with Azure and Microsoft 365, focusing on service improvement and project delivery. Candidates should excel in troubleshooting, have hands-on experience with networks and security, and possess interpersonal skills for supporting clients. A full UK driving license is also essential for occasional site travel across Central Scotland.