Senior ICT Technician for School Networks & Support

Hireful; High Wycombe; On-site; GBP 30,000 - 35,000; Full time

Job summary

A prominent educational ICT service provider is seeking a motivated Senior ICT Consultant to support primary schools in High Wycombe, Buckinghamshire. This full-time role involves managing customer accounts, troubleshooting technical issues, and ensuring effective ICT solutions. Candidates should have 2-3 years' experience in ICT support, strong communication skills, and a passion for technology. Attractive salary of £30,000 - £35,000 with benefits such as a pension scheme and employee recognition program.

Benefits

Pension scheme

Electric/hybrid car scheme

Cycle scheme

Eye care voucher scheme

Employee recognition scheme

Qualifications

• 2-3 years’ experience in a Senior ICT Technician or 2nd/3rd support role.
• Strong willingness to learn and provide exceptional customer service.
• Ability to work independently and troubleshoot technical problems.

Responsibilities

• Handle 2nd/3rd line issues and respond to ICT emergencies.
• Manage technical issues impacting school functionality.
• Provide internal network support and mentor junior roles.

Skills

Windows Server

Active Directory

Microsoft Operating Systems

Hyper-V

Office 365

Azure

Customer service

Teamwork

Independence

Job description

A prominent educational ICT service provider is seeking a motivated Senior ICT Consultant to support primary schools in High Wycombe, Buckinghamshire. This full-time role involves managing customer accounts, troubleshooting technical issues, and ensuring effective ICT solutions. Candidates should have 2-3 years' experience in ICT support, strong communication skills, and a passion for technology. Attractive salary of £30,000 - £35,000 with benefits such as a pension scheme and employee recognition program.