Senior Guest Experience & Service Leader

TRAFFORD CITY; Trafford; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading hotel chain in Trafford is seeking a Guest Service Manager to enhance guest experiences while maximizing financial performance. In this role, you will lead operations, provide local insights, and create a warm atmosphere for guests. The ideal candidate will have a strong background in hospitality and a passion for service, fostering a supportive team environment. Join us to make a difference and deliver memorable experiences for our guests.

Qualifications

• Experience in guest services and hospitality.
• Strong leadership and communication skills.
• Ability to create a welcoming atmosphere.

Responsibilities

• Handle transactions and offer local insights.
• Lead day-to-day operations and financial maximization.
• Ensure a unique and memorable guest experience.

Job description

A leading hotel chain in Trafford is seeking a Guest Service Manager to enhance guest experiences while maximizing financial performance. In this role, you will lead operations, provide local insights, and create a warm atmosphere for guests. The ideal candidate will have a strong background in hospitality and a passion for service, fostering a supportive team environment. Join us to make a difference and deliver memorable experiences for our guests.