Senior Field Service engineer

Jobgether; United Kingdom; Hybrid; GBP 40,000 - 55,000; Full time

Job summary

A technical services provider is seeking a Senior Field Service Engineer in the United Kingdom. In this role, you will provide expert technical support for electro-mechanical systems and controls in baggage handling equipment. Responsibilities include fault-finding, proactive maintenance, and mentoring junior engineers. The position also offers benefits like 28 days annual leave, medical cover, flexible working arrangements, and regular salary reviews. Experience with PLCs and CMMS systems is highly advantageous.

Benefits

28 days annual leave

Medical cover

Flexible working arrangements

Training programs

Direct access to GP services

Qualifications

• Strong technical knowledge of electro-mechanical systems and controls.
• Ability to implement effective solutions for complex issues.
• Familiarity with troubleshooting and preventative maintenance practices.

Responsibilities

• Provide technical leadership and tele-support for system issues.
• Coordinate fault correction activities to prevent failures.
• Document service activities and ensure compliance with regulations.
• Mentor junior engineers and contribute to performance improvement.

Skills

Electro-mechanical systems knowledge

Fault-finding skills

Strong communication skills

Analytical problem-solving

Education

City & Guilds / NVQ Level 3 in mechanical/electrical maintenance

Tools

MS Office

Maximo (CMMS)

PLCs

Job description

This position is posted by Jobgether on behalf of a partner company. We are currently looking for a Senior Field Service Engineer in United Kingdom.

We are seeking a highly skilled Senior Field Service Engineer to deliver expert technical support across electro‑mechanical systems and controls for critical baggage handling equipment. In this role, you will work on proactive maintenance, fault‑finding, and system optimization, ensuring smooth and reliable operations for clients. You will also contribute to project implementations, provide tele‑support and on‑site resolution for complex technical issues, and mentor junior engineers. This role offers the chance to work closely with cross‑functional teams, develop technical leadership skills, and enhance service delivery across multiple sites in the UK.

• Accountabilities:
• Provide technical leadership and tele‑support for complex electro‑mechanical and control system issues.
• Coordinate fault correction activities and monitor system performance to prevent failures.
• Perform Planned Preventive Maintenance (PPM) and support ongoing projects.
• Document service activities and ensure compliance with Health & Safety regulations.
• Build and maintain strong customer relationships to exceed service expectations.
• Contribute to performance improvement programs and technical training initiatives.
• Collaborate with subcontractors, internal teams, and stakeholders to optimize service operations.
• Requirements:
• City & Guilds / NVQ Level 3 or above in mechanical/electrical maintenance.
• Strong technical knowledge of electro‑mechanical systems, system controls, and fault‑finding.
• Familiarity with PLCs (Programmable Logic Controllers) and FSCs (Field Service Controllers) is highly advantageous.
• Proficiency in MS Office; experience with Maximo (CMMS) is desirable.
• Excellent problem‑solving and analytical skills with the ability to implement effective solutions.
• Strong communication skills to build trust‑based relationships with clients and stakeholders.
• Highly organized, able to manage multiple priorities, and committed to continuous professional development.
• Benefits:
• 28 days annual leave (224 hours).
• Aviva medical cover and pension scheme.
• YuLife wellbeing membership, including fast GP access, health support, and rewards.
• Cycle to work and childcare salary sacrifice schemes.
• Access to an internal recognition platform.
• Flexible working arrangements and remote work options.
• Regular salary reviews and professional development opportunities.
• Comprehensive training programs and team‑building events.